Requirements

• Matric Certificate (NQF 4).
• A National Diploma (NQF 6) in administration, or an equivalent qualification.
• A Bachelor’s degree (NQF 7), will be considered an added advantage.
• Minimum of one (01) year relevant experience in administration support.
• One (01) year relevant experience in AARTO administration support (added advantage).
• Working knowledge of the AARTO Act and all other related legislations.

Skills & Competencies

• Computer literacy, proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Working knowledge and practical experience with the National Traffic Information System (NaTIS) will be an added advantage.
• Knowledge of office management systems and procedures.
• Excellent written, verbal, and interpersonal communication skills.
• Strong customer service orientation.
• Ability to plan and prioritise own work effectively.
• Attention to detail with sound problem-solving skills.
• Team player with collaborative approach.
• Quality-driven mindset.
• Excellent time management skills with ability to multi-task and prioritise work.
• Ability to perform routine functions efficiently.
• Report writing skills.
• Ability to function in a target-driven environment.
• Proficiency in Microsoft Office applications.
• Ability to work independently without close supervision.
• Strong organisational and planning skills.
• Demonstrated professionalism.

Responsibilities

Support the optimisation of the section/unit:

• Assist with Know your Traffic Fine Status.
• Receive, capture, scan and upload AARTO elective options on the NCR on daily basis.
• Conduct AARTO Service Outlet Public education and awareness.
• Come up with Innovation and Creativity.
• Compile compulsory Monthly Reports.
• Perform administrative tasks.
• Customer Care service.
• Maintain an effective filing system.
• Taking and typing of minutes, preparing reports and other documents.
• Dealing with incoming, outgoing and general emails.
• Consolidation of weekly, monthly and quarterly reports of the AARTO Service Outlet.
• Perform other duties as may be allocated from time to time.
• Render professional, effective and efficient services always and follow proper communication channels as required.
• Follow-up on outstanding matters and participate in the Sub-Unit’s activities as and when required.

Assist with management of the AARTO Service Outlet activities:

• Assist walk-in customers in the AARTO Service Outlet and keep daily register of visitors assisted.
• Receive and capture all AARTO elective options on the NCR daily.
• Service delivery to the members of the public.
• Perform allocated transactions on the NCR.
• Ensure that all elective options forms are scanned and uploaded onto the NCR on daily basis.
• Assist alleged infringers with Know Your Traffic Fine Status, including R114 statement of accounts and other general queries.
• Forwarding AARTO related matters to the Call Centre for processing.
• Escalating AARTO related queries and refer alleged infringers to the www.aarto.gov.za
• Forward matters for capturing by the Head Office in case of overload.
• Shredding of AARTO elective options successfully processed on the NCR.
• Advice the public on general AARTO queries and make referral where required.
• Conduct AARTO public education and awareness in the AARTO Service Outlet.

Additional Information

• Applicants must specify the area they are applying for as per the above.
• First preference will be given to residents.
• Due to the large number of applications, we envisage receiving, applications will not be acknowledged.
• If you have not received any response from us within three (3) months, please consider your application as unsuccessful.
• To apply please submit a letter of application, recent curriculum vitae as well as certified copies of qualifications and identity document.
• Please note that late applications and those without all the relevant supporting documents as prescribed above will not be considered.
• The RTIA is an Equal Opportunity Employer and is seeking to balance the employment equity profile therefore the youth, Women and People living with disabilities are encouraged to apply.
• Internal candidates who meet the requirements are encouraged to apply.

Ref No

• AOPS\RTIA\2026

Remuneration

• R237 453 per annum

Enquiries

• Ms. Allison Shingange – (087) 287 7993
• Mr Mzwakhe Mhlanga – (011) 763 1103

Centre

Eastern Cape:

• Komani X2
• Bhisho X2
• Gqeberha X2
• Mthatha X2
• Gompo X2

Free State:

• Bloemfontein X3
• Kroonstad X1
• Welkom X2
• Sasolburg X2

Gauteng:

• Head Office Midrand X6
• Westonaria X2
• RTMC X2
• Vereeniging X2
• Marlboro X1
• SA Taxi Midrand X1
• Randburg X1
• Soweto X1

KwaZulu-Natal:

• Durban X1
• Rossburgh X2
• EThekwini X2
• Richards Bay X2
• Pietermaritzburg X2
• Newcastle X3

Limpopo:

• Thulamela X1
• Praktiseer X1
• Fetakgomo Tubatse X1
• Polokwane X4
• Musina X1
• Tzaneen X2

Mpumalanga:

• Mbombela X2
• White River X1
• Emalahleni X2
• Siyabuswa X1
• Middleburg X1
• Standerton X2

Northern Cape:

• Kimberley X3
• Kuruman X2
• Upington X2
• Khathu X2

North West:

• Mahikeng X3
• Rusternburg X2
• Klerksdorp X1
• Potchefstroom X1

Western Cape:

• Paarl X2
• Cape Town X3
• George X1
• Saldanha Bay X2

Duration

• Three (3) Year’s Fixed Term Contract

Download Full Vacancy

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Email Application

• [email protected]