Frontshop Controller

Closing date yi 27 ka July 2026

Medirite Plus River Park is looking for a Frontshop Controller who is customer-focused, hard-working, and adaptable to ensure the smooth operation of in-store retail operations.
The ideal candidate should have excellent customer service skills and enjoy interacting with customers.
The Frontshop Controller will be responsible for greeting customers, arranging visual displays, processing customer refunds, and identifying customers' needs to suggest products that will best meet those needs.

Grade 12 qualification
At least 5 months point of sale / till point experience within a retail environment.
Proven track record in retail sales, including experience working on the sales floor and behind the cash counter.

Solid understanding of customer service principles.
Knowledgeable of stock receiving procedures and merchandising standards.
Computer literate.
Bilingual, preferably fluent in Afrikaans and English.
Engaging and friendly personality.
Knowledgeable of payment procedures (e.g. cash, cheque, bank card, credit cards, coupons, vouchers).
The ability to work in a fast-paced environment.
Strong organisational and attention to detail skills.
Effective communication skills.
Exceptional customer service skills.

Handling of payments and balance sales and receipts according to company procedure.
Be aware of new products and keep your product knowledge up to date.
Restocking items and organising the sales floor according to standard operating procedures.
Regularly conducting price audits to identify and rectify price discrepancies.
Processing customer payments using the stores' Point of Sale (POS) system.
Maintaining product knowledge to offer advice and recommendations.
Stay up to date on all promotions and special offers.
Maintain visual merchandising standards.
Conduct proper housekeeping.
Handle all customer queries timeously and escalate to higher management when necessary.

If you don’t hear from us within 14 days, please consider your application unsuccessful.
Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.