Receptionist

Closing date yi 22 ka July 2026

The main purpose of the role is to handle reception, the switchboard and additional administration tasks; whilst providing professional interaction between Head Office, the Dealer Network and Volvo’s customers.
To execute the duties pertaining to the reception and the switchboard efficiently, with pride and dignity.
Reporting: This position reports to the Branch Administrator.

Be the front face for the branch.
Assist all departments.
Full responsibility of the switchboard which includes receiving calls, taking and disseminating messages.
Promptly answer phones.
Transfer incoming calls to respective extension.
Ensure accurate messages taken when persons are not available.
Receive guests/visitors.
Ensure person being visited is promptly advised and give feedback to guests/visitors.
Handling client queries and complaints.
Facilitate posting of goods and documents through courier services.
Ensure that internal mail is sent to the Dealer Network via Sky Net couriers.
Updating of courier records.
Assistance with faxing, copying and scanning when required.
General administration duties when required.

Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.