Purpose

• The Business Services Administrator provides comprehensive administrative, communications, marketing, and stakeholder support services within the Business Services Department.
• The role supports the effective delivery of business services through stakeholder engagement, communications coordination, event administration, record management, branding support, and adherence to organisational policies and procedures.
• The incumbent will contribute to the successful implementation of SACPCMP’s communications, stakeholder engagement, marketing and administrative activities by ensuring efficient coordination of meetings and events, effective management of communications channels, accurate record-keeping, and maintenance of organisational branding materials.

Requirements

• Matric and National Diploma in marketing, events, administration, communication or similar
• Minimum of 3 years’ experience in an administrative, communications, marketing, stakeholder relations or business support environment.
• Experience in event coordination, stakeholder engagement and records administration will be advantageous.

Skills & Competencies

Competencies

• Business administration.
• Communications and stakeholder engagement.
• Marketing support.
• Records and information management.
• Customer service principles.
• Microsoft Office Suite.
• Report preparation and document management.

Skills

• Time management and prioritisation.
• Planning and coordination.
• Professional written and verbal communication.
• Administration and organisational skills.
• Event coordination.
• Record-keeping and information management.
• Stakeholder relationship management.
• Attention to detail and quality orientation.

Behavioural Attributes

• Honesty and integrity.
• Professionalism.
• Customer orientation.
• Accountability.
• Teamwork and collaboration.
• Reliability and responsiveness.
• Ability to work under pressure and meet deadlines.

Responsibilities

SRC Communications Support

• Prepare and distribute bulk communications, newsletters and stakeholder mailers.
• Provide support for organisational publications and content sourcing.
• Assist with social media administration, stakeholder engagement and responses.
• Update and maintain communication templates and standard communication materials.
• Manage website updates and content amendments.
• Respond to stakeholder and client enquiries within agreed service standards.
• Support organisational branding, marketing and promotional activities.
• Compile monthly communication reports, checklists and activity updates.

Marketing and Event Support

• Provide communication and administrative support for conferences, events, webinars and stakeholder engagements.
• Assist with event planning, coordination and implementation.
• Coordinate speaker requirements, event schedules, logistics and venue arrangements.
• Respond to event-related enquiries and stakeholder requests.
• Monitor event plans and timelines to ensure successful delivery.
• Maintain records, reports and checklists relating to events and marketing initiatives.

General Administration

• Manage departmental email correspondence and ensure timely responses and follow-ups.
• Maintain departmental and executive calendars and diaries.
• Coordinate meetings, including scheduling, preparation of agendas and packs, minute-taking support and distribution of documentation.
• Maintain document management systems and records in accordance with organisational policies.

Additional Information

• Please submit your CV and certified copies of your qualification
• If you have not heard from us within 2 weeks of the closing date, regard your application as being unsuccessful.
• SACPCMP reserves the right to make appointments or not.
• Please clearly indicate the position you are applying for.

Remuneration

• Negotiable (CTC)

Duration

• 5-Year Fixed-Term Contract

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Email Application

• [email protected]