Branch Administrator

Takealot - Cape Town, Western Cape

Closing date ayichazwanga

Purpose

The branch administrator will be responsible for the administrative processes of the Western Cape Facility.
This will include, but not be limited to supporting the last mile delivery process to ensure OTIF deliveries to end consumers.

Requirements

Minimum of Grade 12

Skills & Competencies

Solutions-oriented, can-do attitude; self-motivated,
Self-starter with high energy levels
Organisational & prioritisation skills
Attention to detail
Ability to interact with internal & external stakeholders
Comfortable with change and excellent team player
Comfortable with learning and adapting to new systems
Be able to work in a pressured environment
Be able to complete tasks quickly & efficiently
Be willing to go the extra mile
Computer literacy (excel & word)

Responsibilities

Analyse drivers route map and ensure they optimize route deliveries
Track orders to ensure timely deliveries and 0% fail deliveries
Be alert for traffic conditions and road congestion and make appropriate changes to routes to avoid unnecessary delay and communicate it to the team of drivers
Ensure drivers do not fail any delivery without consulting with the Branch Supervisor
Establish the time drivers departed the branch and when was the first delivery completed in order to track productivity
Identify the gaps in between deliveries and address all abnormalities immediately
Always have an updated list of drivers contact and assistant drivers contact number as well as corresponding information
Establish vehicle assigned to driver by registration for tracking purposes daily
Manage and address individuals that underperform and make appropriate plans to get them assistance to ensure all deliveries can be completed by 5pm
Follow process when a vehicle breaks down and contact the relevant service provider
Have all service providers information on record and updated monthly
Manage productivity ensuring drivers complete 9/10 deliveries every hour
Anticipate possible hijacking scenario and take the necessary actions. Update Supervisor or Manger immediately
Aid drivers in the event of a hijacking or robbery
Use the vehicle tracking portal to track drivers
Ensure 5S housekeeping standards are maintained
Filing and capturing all trip sheets and fuel slips daily
Ensure all vehicle keys are issues and received daily and keep the key control register updated.
Printing all the necessary documentation for drivers’ trip sheets and security gate sheets daily.
Filing of key control registers and security sheets daily.
Scanning out of all parcels over weekends and ensuring all parcels are accounted for and dispatched over weekends.
Booking out returns to drivers in the specific areas no later than 06h30am daily.
Scheduling of all white goods for the next day deliveries are done the day before.
Issuing and monitoring of all airtimes
Updating Order Fulfilment of any irregularities of orders.
Updating daily failed delivery report and maintaining the branch fail percentage at 0%.
Staff transport control, requesting transport for staff daily via WhatsApp and email.

Additional Information

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer.
Applicants from previously disadvantaged groups and people with disabilities will be given preference.