Purpose

• To coordinate the day-to-day operations of the SYNAPSE Research Clinic, where multiple studies and clinical trials are conducted.
• This includes, but not limited to participant engagement, participant consent, biometric system operations, general office/administrative tasks, reimbursement procedure and documentation, participant recruitment and retention activities and support across all study activities.

Requirements

• Matric Certificate.
• Certificate/Diploma in administration, office management, or healthcare admin is an advantage.
• Electronic data and Microsoft systems (e.g. Ms Excel and Ms Access, Word, PowerPoint and Outlook).
• Valid driver’s licence.
• Fluent in English and IsiZulu.
• 1–2 years’ experience in a similar administrative role or receptionist role.
• Prior experience in a healthcare or clinic setting is preferred.

Skills & Competencies

Desirable additional education, work experience and personal abilities:

• Friendly and positive attitude.
• Sense of urgency.
• Time conscious.
• Ability to work with low supervision.
• Attention to detail.
• Basic medical terminology would be helpful.
• Good communication skills- for working with clinical staff, patients, and research coordinators.

Valid Certificate preferred:

• Good Clinical Practice.
• Human Subject Protection.
• TRREE (Training and resources in Research Ethics Evaluation).
• ALCOA and principles.

Responsibilities

• Receiving of visitors/clients and directing them accordingly.
• Answering and transferring calls to the respective departments/ staff members.
• Filing and Photocopying study documents.
• Data Quality check.
• Participant Engagement
• Participant Consent and Biometric System Operations.
• Administrative Data Collection/ Capturing study data as required.
• Manage participant Reimbursement Procedure And Document accordingly.
• Participant Recruitment And Retention Activities Support.
• Support Across All Study Activities.
• Responsible for delivery of files, documents, correspondence for study staff.
• Organise staff meetings, Take and distribute minutes.
• Manage petty cash reimbursements.
• Book participant’s follow – up visits.
• Stock ordering and maintenance of stock inventory.
• General Office administration.

Additional Information

• Should you be interested in applying for this vacancy, please send an email.
• The subject heading of the email must read DM -30-Administrator and the job title of position applying for.

Please include the following documentation:

• A cover letter (maximum one page) that clearly states which vacancy you are applying for
• A detailed CV

Ref No

• DM -30-Administrator

Centre

• SYNAPSE Research Clinic

Duration

• 12-Month Fixed Term Contract

Download Full Vacancy

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Email Application

• [email protected]