Administration Clerk: Admissions

Closing date yi 10 ka July 2026

The Department of Health and Wellness is guided by the principles of Employment Equity.
Candidates with disabilities are encouraged to apply and an indication in the regard will be appreciated.
Note: No payment of any kind is required when applying for any of the positions advertised by the Western Cape Government.

Senior Certificate (or equivalent) with experience/competencies that focuses on the Key Performance Areas (KRA’s) of the post.
Appropriate patient administrative experience in a health/patient environment.
Appropriate Clinicom/PHCIS experience.

Good communication skills.
Computer literacy in MS Office.
Good interpersonal and communication skills, ability to work independently, and as part of a team, ability to maintain confidentiality and problem-solving and conflict management with good organisational skills.
Knowledge of applicable policies - Hospital Fees memorandum Chapter 18, the Uniform.
Patient Fee Schedule (UPFS), Finance Instructions & Medical Records policies.
Knowledge of Clinicom.
Required to work 12-hour shifts (including night duty, weekends and public holidays).
Willing to work overtime on short notice.

Admission of patients including correct patient assessment and accurate data/information capturing.
Ensure correct management of patient folders at reception area and schedule appointments (new, follow-up and operations) on the system.
Recordkeeping, compile new, retrieve, file, trace lost and manage duplicates and old folders as well as maintain a record system and archive.
Accurate collection, safekeeping and deposit of state money.
Deal with written and or telephonic queries or enquiries with regards to patient admission matters.
Perform relief duties as well as support to supervisor as required.

Candidates must comply with the advertised appointment requirements of the post by the closing date and time of the advert.
Candidates may be subjected to a competency test.
No payment of any kind is required when applying for this post.
As directed by the Department of Public Service and Administration, applicants must note that further checks will be conducted once they are shortlisted and that their appointment is subject to positive outcomes on these checks, which include security clearance, qualification verification, criminal records and previous employment.
All shortlisted candidates, including SMS, shall undertake two pre-entry assessments.
One will be a practical exercise to determine the candidate’s suitability based on the post’s technical and generic requirements, and the other will be an integrity (ethical conduct) assessment.
It will be expected of candidates to be conversant in at least two of the official languages (English/Afrikaans/Xhosa) of the Western Cape.
It will be expected of shortlisted candidates to be:
- available at the venue on the time and date as determined by the Department and
- bring along recently (not older than 6 months) certified copies of your Identity Document (ID), driver’s license (if applicable for the post), qualification and/or proof of registration at relevant statutory body etc. Failure to adhere to the aforementioned may lead to his/her application being disqualified and not further considered.

R237 453 per annum - R279 708 per annum plus service benefits (13th cheque, employer's contribution to the pension fund, housing and medical aid allowance).