Assistant Director: User Demand Management

Department of Public Works and Infrastructure - Cape Town, Western Cape

Closing date yi 3 ka July 2026

Regrettably, this position has been removed.

Purpose

  • The Department of Public Works is an equal opportunity, affirmative action employer.
  • The intention is to promote representatively in the Public Service through the filling of these posts and with persons whose appointment will promote representatively, will receive preference.
  • An indication by candidates in this regard will facilitate the processing of applications.
  • If no suitable candidates from the unrepresented groups can be recruited, candidates from the represented groups will be considered.
  • People with disabilities are encouraged to apply.

Requirements
  • A minimum of three year-tertiary qualification (NQF Level 06) / National Diploma in Public Administration, Management, Public Relations and Communication, Real Estate Management or Social Science.
  • Relevant years of experience within stakeholder engagement, coordination in any field of property and a valid driver’s license.
Skills & Competencies
  • The ideal candidate should have planning skills, programme management, and client relations skills.
  • An understanding of different facets of the built environment and property industry is essential.

Knowledge:

  • Works Control System (WCS); Public Finance Management Act (PFMA); Treasury Regulations; knowledge of the built environment; project and programme management; construction regulations; occupational health and safety; Emerging Contractor Development Programme; sound budgeting; procurement processes and Government Immovable Asset Management Act (GIAMA).

Skills:

  • Advanced numeracy; organising; interpersonal skills; diplomacy; ability to follow a pro-active and creative problem; solving approach; communication; advanced computer literacy.

Personal Attributes:

  • Innovative; creative; trustworthy; hardworking; self-motivated; ability to work under pressure; analytical thinking; facilitation; research.
  • Willingness to adapt work schedule in accordance with office requirements.
  • Committed to designated tasks.
Responsibilities
  • Apply applicable policies, methods, best practices and standards as well as ensure compliance with relevant user demand management regulations.
  • Facilitate the delivery of the accommodation services for Client Departments.
  • Co-ordinate and monitor the budget and expenditure levels of clients Department.
  • Supervise employees to ensure an effective service delivery.
  • The incumbent will be responsible for Key Account Management as a contact point between the National Department of Public Works & Infrastructure and assigned client departments.
  • Ensure monitoring and implementation of programmes for leased accommodation, capital works and planned maintenance services.
  • Render assistance to assigned client departments in appropriately formulating accommodation requirements, asset plans and budget.
  • Assist with the consolidation and compilation of accommodation related information in reporting to the client.
  • Ensure efficient turnaround times on strategic initiatives and programme related reports.
  • Facilitate, chair and minute regular forum meetings with client departments.
  • Advice, interact with and source information from client departments and departmental service providers.
  • Liaise with internal stakeholders in assisting external stakeholders with registered queries.
  • Assist with the implementation and management of Service Level Agreements for client departments.
  • Assist in the preparation of reports to top management and all relevant stakeholders.
  • Give inputs toward the compilation and implementation of annual business plans for the Directorate.
  • Conduct site visits to ensure that state owned properties are utilised efficiently and optimally.
  • This post will require official travelling, working overtime and the incumbent must be willing and be able to travel as and when required.
Additional Information
  • Application yakho kufuneka uyifake ngokugcwalisa i Z83 application form efumaneka kuzo zonke ii departments zakwa rhulumente okanye kwi websites zazo and kufuneka ibe ne signature yakho, initials zakho kwa kunye ne date and kufuneka ikhatshwe yi CV yakho yodwa.
  • Qualifications nezinye ii documents zakho akufuneki uzifake.
  • Ngabantu abakhethiweyo bodwa ekuzofuneka befake ii kopi zee qualifications nezinye ii documents zakho ezi certified ngalamini okanye ngosuku oluphambhili kwe mini ye interview emva kokuba uxelelwe ukuba ukhethiwe.
  • Ukuba i application yakho uyifake nge Z83 endala okanye engeyiyo, application yakho izokukhatywa.
  • Kucelwa uqwalasele ezizinto xa ugcwalisa i application form yakho: PART A no PART B kufuneka ubagcwalise ngokupheleleyo. Uvumelekile ukuba ungabhala “refer to CV” okanye “see attached” ukuba awukwazi ukugcwalisa ngokupheleleyo ukusukela ku PART C ukuya ku PART G.
  • Phepha lokuqala kwi application form kufuneka libe nee initials zakho and elesibini lona libe ne signature yakho kwa kunye ne date.
  • Ukuba awuzenzanga ezizinto, application yakho izokukhatywa.
  • Umsebenzi ngamnye owu aplayelayo kufuneka uwu aplayele nge form eyahlukeneyo. Umzekelo, ukuba kukho imisebenzi eyahlukeneyo kwi department enye and ine reference numbers ezahlukeneyo, kumsebenzi ngamnye kufuneka ugcwalise i form okutsha including i job title ne reference number yalo umsebenzi and uqinisekise ukuba uzifakile ii initials zakho kwa kunye ne signature yakho and ufake ne CV yakho.
  • Ukuba uthumele i application form enye for imisebenzi eyahlukeneyo uyazi ukuba kuzohoywa umsebenzi wokuqala owubhalileyo kwi Z83.
  • Application ethunyelwe emva kwe closing date kwa kunye ne application eyingazilandeliyo ii instructions ayizokuhoywa.
  • Background checks ezifana ne criminal record, credit record checks, employment ne qualification verifications zizokwenziwa ku mntu ngamnye okhethiweyo.
  • Wonke umntu okhethiweyo uzokwenziswa ii assessment ukwenzela kuzokujongwa ukuba uzokwazi ukuwenza umsebenzi.
  • Ngabantu abakhethiweyo bodwa ekuzobuyelwa kubo emva kokuba befake ii applications zabo.
  • Ukuba awuphendulwanga emva nyanga ezintathu, uyazi ukuba i application yakho ayiphumelelanga.
  • Ukuba u aplaya nge email, uyacelwa ukuba i application yakho uyithumele iyi document enye and ubukhulu bayo bungabikho ngapha kwe 15MB.
Ref No
  • 026/241
Remuneration
  • R605 742 per annum
Enquiries
  • Ms. B Ntoni Tel No: (021) 402 2020
Centre
  • Cape Town Regional Office
Application Form
Download Full Vacancy
For Attention
  • Ms. C Rossouw
Ukhangela eyiphi imisebenzi?

Sixelele imisebenzi owuyifunayo ukwenzela sizokukhangelela, sikufakele and sikuthumelele yona.

Cofa apha
Hand Deliver at
  • Ground floor, Customs House Building, Lower Heerengracht Street, Cape Town
Post to
  • The Regional Manager, Department of Public Works, Private Bag X9027, Cape Town, 8000
Email Application
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