Purpose

• The Operations Manager will organise and oversee the daily operations of the organisation.
• The overall aim is to ensure operational efficiency and support to the programmatic needs of the organisation, whilst ensuring compliance with policies and procedures.

Requirements

• Honours degree in business management/administration or equivalent mix of qualifications and experience
• Minimum of 5 years’ experience in a similar position with
• Strong data analysis skills coupled with knowledge and experience of relevant legal frameworks
• Experience and knowledge of the public sector, specifically large international donors (CDC, USAID, PEPFAR, Global Fund) would be advantageous
• Advanced proficiency in Microsoft packages as well as a Procurement system
• Valid code 08 driver’s licence
• Clear criminal record

Skills & Competencies

• Excellent communication skills
• Attention to detail
• Non-judgemental
• Problem solving
• Excellent organisational and administration skills
• Reporting and statistics

Responsibilities

Management

• Supervise staff from different departments
• Drive process and system improvements to ensure the organisation proactively adapts within a changing environment
• Collaborate with the QI/A department to contribute towards a total quality management system (TQMS)
• Evaluate overall performance by gathering, analysing and interpreting data and metrics

Procurement / Travel / Assets 

•  Manage the procurement processes based on policies
• Ensure compliance with procurement policies for supplier vetting
• Coordinate material and resources allocation
• Create and maintain monitoring mechanisms and manage adherence to organisational standards
• Plan and monitor the day-to-day running of organisational processes to ensure smooth progress
• Overall management of systems that support the operational processes
• Work closely with the HR department to ensure that staff are fully equipped upon starting and while under employ

Policies and procedures

• Revise and/or formulate policies as needed
• Ensure there is uptake, application and execution of all relevant policies and procedures
• Assist the Information Officer and Deputy Information Officer with TB HIV Care’s privacy compliance programme

Stakeholder and contract management

• Manage relationships and agreements with vendors and suppliers
• Ensure smooth functioning of the contract approvals and processes within the organisation
• Creates and maintains a mechanism to monitor service provider contracts (e.g. leases, telecommunications, 30-day accounts etc.)

Financial/budget management and auditing

•  Prepare, manage and execute budgets relating to the departments
• Provide support in developing budget requirements to ensure organisational continuity to programmes
• Provides support to ensure all operational aspects of audits are timeously and accurately responded to

POPIA Privacy Champion

• Assist the Information Officer and Deputy Information Officer with TB HIV Care’s privacy compliance programme by ensuring the following (specific to the relevant department):
• Conducting organisational security and privacy and impact assessments
• Privacy by design and assurance
• Supplier/Contractor/Supplier/CBO’s and SR’s Compliance (if applicable)
• Development of a data processing register

Additional Information

• We are committed to Employment Equity when recruiting internally and externally.
• It is company policy to promote from within, wherever possible.
• We will ensure that we accommodate internal candidates, however to maintain a competitive advantage and to recruit best talent is also important for the organisation.
• If you do not hear back from us within 4 weeks, please consider your application unsuccessful.

Ref No

• TBH260629-1