Purpose

• To assist and coordinate risk mitigation activities to achieve business objectives.
• To conduct and analyse the tax compliance behaviour, across multiple tax types, with the view to informing the recommendation for In-depth integrated cases, of high complexity, for Enforcement interventions, during the detailed Risk Profiling stage of the Case Selection process.

Requirements

• Bachelor's Degree / Advanced Diploma (NQF 7) in Taxation/Finance/Accounting/Auditing and, or a related qualification AND 5 -7 years’ experience in a Tax & Auditing environment, of which 2 - 3 years at a knowledge worker level. Or
• Senior Certificate (NQF 4) AND 10 years related experience within a Tax & Auditing environment, of which 2 - 3 years at a knowledge worker level.

Skills & Competencies

Behavioural competencies

• Accountability
• Analytical thinking
• Attention to detail
• Commitment to Continuous Learning
• Conceptual Ability 
• Expertise in Context
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Data Collection and Analysis
• Efficiency Improvement
• Functional Policies and Procedures
• Reporting
• Risk Identification
• Risk Analysis
• Risk Knowledge
• Problem Analysis and Judgement

Responsibilities

Job Outputs:

• Execute specialist input through investigation & opportunities within the product process including risk concerns.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Identify tax evasion schemes and potential risk and recommend appropriate interventions.
• Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
• Plan and organise own work tasks within area of work
• Identify, analyse and interpret non-compliance in order to profile high complex full scope cases for Enforcement.
• Profiling of relevant identified parties to detect non-compliance and related risks.
• Identify and assess the level of non-compliance across all/multiple tax types.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of specialisation.
• Execute process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change. 
• Use practical and applied knowledge and situational judgement to consider policy implications and to arrive at decisions / conclusions.
• Correctly apply applicable legislation, including amongst other policies, procedures, and SOPs in the delivery of work outputs.
• Detailed risk profiling of In-depth integrated complex cases through data gathering analysis and interpretation in order to refer potential high-risk cases to Specialised Audit.
• Review of Application for International Transfer of funds and Emigration applications above R 10 million and make recommendations.
• Ensure quality of work content, quick turnaround, prioritise, minimise mistakes and continuously improve quality, service and standards.
• Perform all administrative actions related to the area of accountability in line with relevant policies, processes, legislation and work instructions.
• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations and discrepancies.
• Comply to set governance and compliance procedures and processes related to an area of specialisation and continuously identify and escalate risks.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure own understanding and adherence to customer service delivery and provide specialist support to meet or exceed customer expectations.

Additional Information

• The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply.
• Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and/or vetting, and a declaration of private interest.
• The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Ref No

• 11330

Centre

• Taxpayer Engagement Operations