Purpose

• The purpose of the job is Render administrative support to then Regional Coordinators / Researchers or Political Verifiers.

Requirements

• Grade 12 / Senior certificate with minimum of 1–2 years’ relevant experience.
• A relevant National Diploma / Degree (at least 360 credits) will serve as an added advantage.

Skills & Competencies

• Computer literacy that would include a good working knowledge of Microsoft Office products.
• Knowledge of administration procedures.
• Knowledge of development of policies.
• Knowledge of Interpretation of Legal terms and Acts.
• Knowledge of court proceedings.
• Finance background.
• Work organising skills.
• Computer literacy.
• Research skills.
• Communication skills.
• Creativity.
• Initiative, Integrity.
• Logical.
• Analytical thinking.

Responsibilities

Records management of preparation of verification files:

• Verify information supplied by applicants.
• Prepare verification files for verification team.
• Monitor and account file movement and distribute files to verifiers or Researchers.
• Provide and distribute of special pension research.
• Information to researcher.

Provide administrative support to the unit:

• Render administrative support to the verification team.
• Follow up on cases file not verified.
• Provide input into the statistics for management decision making.
• Liaise and interact with relevant organisations to validate information for special pension status determination.
• Compliance with special pensions and GPAA legislation, regulations, policies and procedures.

Dealing with Client services:

• Acknowledge, respond and resolve client queries, enquiries and complaints within verification.
• Record Client queries.

Additional Information

• The Governmnet Pensions Administration Agency is an equal opportunity employer and encourages applications from women and the persons with disabilities in particular. Our buildings are accessible to people with disabilities.
• NB: Applicants risk being disqualified for failing to submit all the required documents as indicated above.

APPLICATION PROCESS:

• The applicants' profile on the e-Recruitment is equivalent to the newly approved Z83 and it is the responsibility of applicants to ensure their profiles are fully completed or their applications will not be considered.
• If you do not hear from us within three months of the closing date, please regard your application as unsuccessful;
• It is the applicant’s responsibility to have all their foreign qualifications evaluated by the South African Qualifications Authority (SAQA), please attach outcome from SAQA, non-negotiable.
• Applications received after the closing date will not be considered;

SHORT-LISTING PROCESS:

• Correspondence will be entered into with short-listed candidates only;
• All short-listed candidates will be subjected to personnel suitability checks and the successful candidate will undergo security vetting.
• All shortlisted candidates for SMS posts will be subjected to a technical exercise relating to technical elements of the job. The logistics will be communicated by the Department;
• Short-listed applicants must be willing to undergo a competency exercise as part of the selection process.
• The Governmnet Pensions Administration Agency does not support the use of Artificial Intelligence (AI) when competing in the recruitment and selection process for any of its positions. Should we find that a candidate has utilised artificial intelligence (or received some form of assistance) without disclosing/ referencing the source in any of the steps of the recruitment process, their application will be immediately disqualified.

APPOINTMENT PROCESS:

• The Government Pensions Administration Agency reserves the right not to make an appointment, put a position on hold or re-advertise a post without advising candidates;
• Appointment is subject to security clearance, the signing of a performance agreement or plan, verification of the applicant’s documents and reference checking, including social media checks;
• No appointment will be finalised for SMS position until such time shortlisted candidates have completed the Pre-Entry Certificate for Senior Management Services (Nyukela), which is offered at the National School of Government (NSG) https://www.thensg.gov.za/training-course/sms-pre-entry-programme
• Successful candidates will be appointed on probation for the period of twelve (12) months into the prescribed rules.

REQUIRED DOCUMENTS:

• Detailed CV with contact details of three recent references;
• Certain documentations will still be required to be uploaded on the system such as copies of all qualifications including National Senior Certificate/Matric, ID, etc., however these documents need not be certified at point of application however certification will be required prior to attending the interviews.

Ref No

• ADMIN.SP/POLVER/2026/06-1P

Remuneration

• R280 278 per annum (Level 06)

Enquiries

• Sibekezelo Mthembu Tel No: (012) 319 1275
• [email protected]
• The above email address is only for enquiries, CVs sent to this mailbox will be auto deleted.

Centre

• Special Pensions Unit

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