Purpose

• Alliance Foods SA (Pty) Ltd t/a KFC is seeking a dynamic and motivated Junior Industrial Relations Officer to join our Human Resources team at our Head Office in Gqeberha.
• The successful candidate will provide Industrial Relations support across multiple restaurant operations within the Eastern Cape region, ensuring compliance with labour legislation, company policies, and best-practice employee relations standards.
• This role offers an excellent opportunity for an ambitious IR professional looking to further develop their expertise within a fast-paced and highly operational environment.

Requirements

• Diploma or Degree in Human Resources Management, Labour Relations, Industrial Psychology, or a related field.
• NQF Level 7 qualification in Labour Law will be advantageous.
• Minimum of 2–4 years' relevant Industrial Relations experience.
• Demonstrated experience in:
  • Chairing disciplinary hearings.
  • Drafting disciplinary charges and notices.
  • CCMA case preparation and administration.
  • Advising operational management on labour relations matters.
• Valid driver's licence and willingness to travel within the Eastern Cape region when required.

Skills & Competencies

• Sound knowledge of South African labour legislation, including the Labour Relations Act (LRA), Basic Conditions of Employment Act (BCEA), and related legislation.
• Strong verbal and written communication skills.
• Excellent organisational and administrative abilities.
• Ability to work independently and manage multiple priorities simultaneously.
• Strong attention to detail and problem-solving capability.
• Professional integrity, confidentiality, and sound judgement.
• Ability to perform effectively in a fast-paced, operational environment.

Responsibilities

Industrial Relations & Disciplinary Management

• Chair and facilitate disciplinary hearings in accordance with company policies and applicable labour legislation.
• Draft disciplinary notices, charges, and related documentation.
• Provide procedural guidance to initiators, chairpersons, and operational management.
• Ensure disciplinary processes meet procedural and substantive fairness requirements.
• Assist with grievance investigations and employee relations matters.

Employee Relations Support

• Advise Store Managers, Area Coaches, and operational leadership on misconduct, incapacity, absenteeism, and grievance matters.
• Promote the consistent application of company policies and procedures across all restaurants.
• Conduct training and coaching for management teams on labour relations and disciplinary processes.
• Support conflict resolution and employee engagement initiatives.

CCMA & Labour Law Support

• Prepare case files, hearing bundles, and supporting documentation for CCMA matters.
• Assist with witness preparation and coordination for conciliations and arbitrations.
• Compile statements, timelines, evidence packs, and related case documentation.
• Support the HR and IR team in managing labour disputes and legal compliance matters.

Compliance & Administration

• Maintain accurate and confidential employee relations records.
• Monitor compliance with company disciplinary codes, policies, and South African labour legislation.
• Prepare IR reports and management updates when required.
• Participate in HR projects and employee relations initiatives.

Ref No

• JIRO150626

Remuneration

• Market Related

Centre

• Head Office