Senior Administration Officers: Operations X12

Department of Employment and Labour - Various Areas, Northern Cape

Closing date yi 22 ka June 2026

Purpose

It is the Department's intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.

Requirements

An undergraduate qualification in Operations Management/ Public Management or Administration / Business Administration or Management / Administrative Management / Management / Financial Accounting / Finance at NQF Level 6 as recognized by SAQA.
A valid driver's license.
Two (2) years functional experience in Client Service environment / Claims Processing environment in operations or Insurance Environment.

Skills & Competencies

Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Policies and Procedure, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA).
Interpersonal, Presentation, Listening, Communication (verbal and written) Computer Literacy, Problem Solving, Planning and Organising.

Responsibilities

Provide Unemployment Insurance Services through interaction with customers.
Provide quality assurance and follow-up on Unemployment Insurance applications.
Administer the UI Claims and Processing Services.
Supervise resources (Human, Financial, Equipment / Assets) in the section.

Additional Information

Kufuneka u aplaye nge Z83 application form yango 2021 ne CV yakho qha and uzidibanise kwi PDF enye.
Uqinisekise ukuba i job title ne reference number yalomsebenzi uwu aplayelayo uyazibhala kwi subject ye email xa uthumela i application yakho and uyithumela kwi email address yalomsebenzi.
Application ethunyelwe ili photo ayizokuthathwa.
Ukuba awuzenzanga ezizinto, application yakho izokukhatywa.
Application form ifumaneka kuzo zonke ii departments zakwa rhulumente okanye kwi websites zazo.
Application ethunyelwe nge form engeyiyo le ifunwayo okanye u Z83 wakudala (before 2021) ayizokuhoywa.
Umsebenzi ngamnye owu aplayelayo kufuneka uwu aplayele nge form eyahlukeneyo. Umzekelo, ukuba kukho imisebenzi eyahlukeneyo kwi department enye and ine reference numbers ezahlukeneyo, kumsebenzi ngamnye kufuneka ugcwalise i form okutsha including i job title ne reference number yalo umsebenzi and uqinisekise ukuba uzifakile ii initials zakho kwa kunye ne signature yakho.
Ukuba i form yakho awuyigcwalisanga and awuzifakanga ii initials zakho ne signature yakho, uyazi ukuba i application yakho izokukhatywa xa kukhethwa ii applications.
Zonke izithuba eziku Section A, B, C no D we application form kufuneka uzigcwalise ngokupheleleyo.
Uvumelekile ukuba ungabhala “refer to CV” okanye “see attached” ukuba awukwazi ukugcwalisa ngokupheleleyo u Section E, F no G we application form.
Ku Section F we application form, ku la ndawo ibuza ukuba wakhe waphangela kwa rhulumente ngaphambhili and ikhona into ekubangela ungakwazi uphinde uqashwe kwa rhulumente, yona uyanyanzeleka uyiphendule kwa pha kwi form.
Qualifications nee zinye ii documents zakho, ngaphandle kwe application form ne CV yakho, kuzofuneka uzithumele okanye uze nazo emva kokuba wazisiwe ukuba ukhethiwe okanye umenyiwe for i job interview. And zonke ezo documents kufuneka zibe certified.
Application ethunyelwe emva kwe closing date kwa kunye ne application eyingazilandeliyo ii instructions ayizokuhoywa.
Ngabantu abakhethiweyo bodwa ekuzobuyelwa kubo emva kokuba befake ii applications zabo.
Wonke umntu okhethiweyo uzokwenziswa ii assessment ukwenzela kuzokujongwa ukuba uzokwazi ukuwenza umsebenzi.
Ukuba awuphendulwanga emva kwee veki ezisibhozo, uyazi ukuba i application yakho ayiphumelelanga.
Background checks ezifana ne criminal record, credit record checks, employment ne qualification verifications zizokwenziwa ku mntu ngamnye okhethiweyo.
Uyazi ukuba, xa u aplayela esisithuba, i personal information yakho izokuhlolwa and igcinwe ngokomthetho we Protection of Personal Information Act (POPIA).
Information yakho izokusetyenziswa for iijongo zalomsebenzi and ayizokugqithiswa kwezinye iindawo ngaphandle kwe mvume yakho unless ngu mthetho onyanzelayo.
Department unemvume yokuba angaqashi mntu for esisithuba ukuba uyafuna.
Ukuphumelela kwakho kuzofuneka usay'ne i performance agreement.
Department uqasha ngokwe Equal Opportunity Act and iijongo zakhe kukunika wonke umntu amathuba omsebenzi.
Kuzoqalwa kuhoywe ii applications zabantu bebala elimhlophe for esi isithuba somsebenzi.