Till Operator/Customer Assistant
Woolworths - Cambridge, KuGompo City, Eastern Cape
Closing date yi 6 ka July 2026
Regrettably, this position has been removed.
Purpose
- Join Woolworths at Hemingways Mall, East London, as a Till Operator/Customer Assistant and be part of a dynamic team committed to exceptional customer service.
- In this full-time role within our Corporate Stores division, you will manage till transactions efficiently, provide outstanding service by greeting and assisting customers, and promote Woolworths' loyalty programs and services.
- Your attention to detail and product knowledge will create a positive shopping experience, while maintaining a hygienic and well-organised till point.
- We seek individuals with a Grade 12 or equivalent qualification who are flexible with shifts and have a passion for customer interaction.
- Woolworths offers a supportive environment focused on personal growth, teamwork, and ethical behavior.
- Apply now to build your career with a reputable South African retailer renowned for quality and innovation.
Requirements
- Grade 12 certificate or equivalent NQF level qualification
- Flexibility to work various shifts
- Relevant retail or customer service experience advantageous
Skills & Competencies
- Strong verbal communication skills for effective customer interaction
- Intermediate numeracy and literacy skills
- Basic selling skills to promote loyalty programs and additional services
- Attention to detail and commitment to maintaining a hygienic, organised till area
- Demonstrated honesty, reliability, and adherence to company policies
- Ability to work calmly and efficiently under pressure
- Basic product knowledge to assist and advise customers effectively
Responsibilities
- Deliver exceptional customer service by greeting and assisting customers warmly at till points.
- Efficiently and accurately process till transactions in compliance with company policies and procedures.
- Promote Woolworths' loyalty programs and additional services such as bill payments and airtime.
- Maintain a hygienic, safe, and well-organised till area to ensure a positive shopping environment.
- Apply basic product knowledge to assist customers with inquiries and recommend suitable products.
- Adhere to shopkeeping disciplines to minimise shrinkage, reporting any dishonesty promptly.
- Demonstrate reliability through punctuality, professional dress, and adherence to company codes.
- Work calmly and efficiently under pressure while maintaining a customer-focused mindset.
- Participate in team meetings and comply with daily operational focuses and goals.
Additional Information
- Woolworths is a designated employer in terms of the Employment Equity Act, 55 of 1998, as amended.
- We are committed to Employment Equity through the filling of this post with a candidate whose transfer/promotion/appointment will promote representativity in line with our Employment Equity plan.
- Preference will be given to internal candidates, provided this supports achievement of our Employment Equity goals.
Ref No
- WWL260629-21
Centre
- Hemingways Mall
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