Service Advisor

Volvo Group - Upington, Northern Cape

Closing date yi 3 ka July 2026

Regrettably, this position has been removed.

Purpose

  • Purpose of the role is to ensure the effective sales performance of the area allocated within the region; ensuring performance targets for the Volvo brand are met in line with the strategic objectives of the Branch.

Requirements
  • Matric / N4.
  • Administration Diploma (an advantage).
  • 2 year minimum strong administration in a workshop environment.
Skills & Competencies
  • Planning & organisation.
  • Product knowledge.
  • Technical knowledge.
  • Good verbal and written communication skills.
  • Ability to plan and organise.
  • Good customer service skills.
  • Accuracy and attention to detail.
  • Ability to work under pressure.
  • Good time management.
Responsibilities
  • Customer satisfaction and complain handling.
  • Planning the workshop utilisation capacity.
  • Calculation & preparation for retail invoicing, internal invoicing and claim handling.
  • To open and process job cards for repairs, maintenance and service.
  • To Transfer all relevant information from job card to computer system accurately.
  • To close job cards and monitor work in progress.
  • To be the liaison person between the customer and Volvo.
  • To assist Technicians with VST’s & RST’s.To assist with the Workshop administration duties.
  • To check and maintain maintenance parts store.To assist with Health & Safety requirements of the branch.To conduct regular checks on Company vehicles as per the company policy.
Additional Information
  • Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.
Ref No
  • 33136
Centre
  • Volvo Trucks
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