Customer Assistant: Sales Floor

Woolworths - Mount Frere, Eastern Cape

Closing date yi 28 ka June 2026

Regrettably, this position has been removed.

Purpose

  • Join Woolworths as a Customer Assistant: Salesfloor and become a vital part of our Corporate Stores team.
  • Located in various vibrant store locations, this role offers the chance to deliver exceptional customer service at till points, creating positive shopping experiences.
  • As a Customer Assistant, you will greet customers warmly, process transactions accurately, promote Woolworths loyalty programs, and offer additional services like utility bill payments.
  • Your attention to detail and product knowledge will help maintain store standards and minimise shrinkage.
  • Woolworths values honesty, reliability, and teamwork, providing a supportive environment with opportunities for growth.
  • Flexible shift availability and a commitment to customer satisfaction are key.
  • If you have Grade 12 or equivalent, basic selling skills, and a passion for outstanding service, Woolworths is the perfect place to build your retail career.
  • Apply today and be part of a trusted brand that cares about its customers and employees alike.

Requirements
  • Minimum education level of Grade 12 or equivalent NQF qualification.
  • You must be residining in Mount Frere only.
Skills & Competencies
  • Basic selling skills with the ability to promote loyalty programs and services.
  • Strong customer service orientation, demonstrating friendliness and effective communication.
  • Ability to accurately process till transactions and handle various payment methods.
  • Attention to detail to ensure pricing accuracy and maintain store standards.
  • Effective organisational skills to maintain a clean, safe, and orderly till point.
  • Reliable and honest, with a commitment to reducing shrinkage and reporting irregularities.
  • Ability to remain calm under pressure and manage time effectively during shifts.
  • Basic product knowledge to assist customers and support promotional events.
  • Flexibility to work varied shifts and a willingness to be a proactive team member.
Responsibilities
  • Greet customers warmly, ensuring a positive and friendly shopping experience at all till points.
  • Accurately process all till transactions in accordance with company policies, including various payment methods.
  • Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales.
  • Maintain a clean, safe, and well-organised till area adhering to all shopkeeping disciplines.
  • Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies.
  • Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity.
  • Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns.
  • Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations.
  • Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment.
  • Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards.
Additional Information
  • Woolworths is a designated employer in terms of the Employment Equity Act, 55 of 1998, as amended.
  • We are committed to Employment Equity through the filling of this post with a candidate whose transfer / promotion / appointment will promote representativity in line with our Employment Equity plan.
  • Preference will be given to internal candidates, provided this supports achievement of our Employment Equity goals.
Ref No
  • WWL260622-5
Centre
  • Kwa Bhaca WEdit
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