Purpose

• The successful candidate will provide comprehensive secretarial, administrative, coordination, and stakeholder support to the Actuarial Human Capital function, actuarial students, senior management, and broader business stakeholders.
• The role is responsible for supporting the efficient administration of actuarial study programmes, training and development activities, office operations, meetings, travel arrangements, communication, and general business support.
• This position serves as a key liaison between internal stakeholders and contributes to the smooth functioning of the department through proactive planning, coordination and administrative excellence.

Requirements

• Relevant Tertiary qualification
• Minimum of 6 years' experience in a secretarial, executive assistant, administrative support, or office administration role.
• Proven experience coordinating meetings, travel arrangements, events, documentation, and stakeholder engagements.
• SAP Finance is to make payments (Advantageous)
• Experience in office administration, record management, and maintaining confidential information.
• Experience supporting multiple senior managers or teams will be advantageous.
• Exposure to training administration, learning and development, bursary administration, or student support programmes will be advantageous.
• Familiarity with actuarial studies, professional development programmes, or the financial services industry will be beneficial.

Skills & Competencies

• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Proficiency using SAP Finance for payments (Advantageous)
• Ability to prepare professional presentations, reports, and meeting documentation.
• Strong administration, coordination, and organisational skills.
• Knowledge of document management and record-keeping practices.
• Financial administration experience, including invoice and payment processing.
• Familiarity with service request systems and travel booking processes would be advantageous.
• Strong data management skills with a focus on quality and accuracy.

Responsibilities

Secretarial and Executive Support

• Provide comprehensive secretarial and administrative support to the department leadership and broader team.
• Manage diaries, schedules, email correspondence, and meeting logistics.
• Organise and coordinate meetings, workshops, training sessions, presentations, and virtual events.
• Coordinate travel arrangements, accommodation bookings, and related logistics.
• Manage general office administration and provide support across departmental activities.

Actuarial Student and Training Administration

• Assist with the coordination and administration of matters relating to actuarial studies within Sanlam.
• Provide administrative support for actuarial student programmes, bursaries, study schemes, and development initiatives.
• Support the maintenance of accurate records and data relating to actuarial students, bursary holders, and study progress, ensuring data integrity and appropriate record keeping.
• Assist with stakeholder communication and coordination between actuarial students, universities, ASSA, line managers, and other relevant parties.
• Provide administrative support for training and development activities, including scheduling, logistics, communication, and record management.
• Assist with reporting, governance, and compliance-related administrative requirements associated with actuarial student and learning programmes.

Financial and Administrative Support

• Process invoices, payment requests, and proof of payment documentation.
• Support procurement activities, including the ordering of promotional, training, and office-related items.
• Assist with service requests and administrative workflows.
• Maintain filing systems, databases, and departmental records.

Communication and Stakeholder Management

• Build and maintain effective relationships across all levels of the organisation.
• Communicate professionally with students, management, service providers, vendors, and external partners.
• Support communication, engagement, and employer branding activities where required.

General Support

• Provide administrative assistance to HC and senior managers
• Assist with special projects, events, and ad hoc initiatives.
• Contribute to continuous improvement of administrative processes, systems, and service delivery.

Additional Information

• The shortlisting process will only start once the application due date has been reached.
• The time taken to complete this process will depend on how far you progress and the availability of managers.