Store Controller

Fidelity Services Group - East London, Eastern Cape

Closing date yi 24 ka July 2026

Purpose

Receive completed pick slips from relevant warehouse personnel.
Data capture correct equipment on database for stock allocation on jobs.
Receiving of stock.
Filing of relevant pick slips after processing.
Posting of stock receipts in ERP system.
Updating of GRV register.
Assist with stock take during month end.
Ad hoc duties as and when required

Requirements

Matric / Grade 12
Experience in a warehouse environment beneficial.
Data Capturing
Excel / Microsoft Office
SAP – Will be an advantage

Skills & Competencies

Attention to detail
Able to work under pressure
Good people skills
Able to work in a team
Fast Learner
Time management
Accuracy

Responsibilities

Ensure all picks slips are executed daily.
Stock receipts processed daily.
Ensure paperwork is filed according to the pick slip register.
Stock reduction.
Ensure to keep the warehouse admin area clean.
Ensure all GRV documents are processed.
Incumbent has to collect quotes for allocated area.
Check that quotes are on Listener.
Assign quotes to a technician.
Prioritise calls to optimise travelling time for technicians.
Schedule jobs efficiently according to capacity and geographic location (Servicing and Installations)
Contact clients schedule appointment and confirm time (Including telephone technical bookings and control room booking sheet)
Assist sales in booking technicians
Voiding of Aged jobs and giving pipeline figures of installations
BNS and insurance reports
Scheduling installations for sales
Ensure that all documents as received from OTC are handed to the Technical Manager for allocation to technicians. (Invoice stats to Technical Manager)
Follow up on Top 20, Low Bat and Overactive list
Resolve all queries related to scheduling immediately and escalate complications.
Assist technicians, loading of radios and putting on test
EHS Assistance
Technical assistance to clients
Follow up on all jobs with forward for scheduling the same day.
Ensure department runs efficiently by assisting to relieve in the absence of a team member.
Order, Issue and Control Stock / Stock Warehouse responsibilities – assist with stock take
Assist in Technical invoicing
Distribution of service and installation stock to Technicians.

Additional Information

We reserve the right not to make an appointment to any advertised position.
Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.