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Civic Services Clerks X31

Department of Home Affairs - Various Areas, 6 Provinces

Closing date yi 26 ka August 2022

Administration Full-Time Government Facebook Schedule Eastern Cape Gauteng KwaZulu-Natal Limpopo North West Northen Cape

Regrettably, this position has been removed.

Purpose

  • The Department of Home Affairs is an equal opportunity and affirmative action employer.
  • It is our intention to promote representivity (race, gender, disability) through the filling of these positions.
  • We are looking for committed, passionate and talented individuals to form part of a new leadership team, equipped with the right skills to deliver a modern world-class service.
  • If you are committed to delivering on the National Development Plan’s (NDP’s) priorities, ascribe the Department’s shared value set, have what it takes to serve the needs of South African citizens, residents and visitors, and your credentials meet the requirements of any of the following positions, kindly respond before the closing date.

Requirements
  • An undergraduate qualification in Public Management / Administration, Social Science or related field at NQF Level 6, and /or a National Certificate: Home Affairs Services, at NQF level 5, all as recognised by SAQA
  • A valid driver’s license will be an added advantage
Skills & Competencies
  • Understanding of Civic Service operations
  • Sound knowledge of the Batho Pele Principles
  • Computer literacy
  • Planning and organizing
  • Problem solving
  • Communication skills (Verbal and written)
  • Financial administration
  • Sound interpersonal relations
  • Attention to detail
  • Teamwork
  • Client orientation and customer focus
  • Record and time management
Responsibilities
  • Provide a prompt and professional client service in accordance with Batho Pele Principals, as it relates to all civic service operations within a front office
  • Ensure that customer waiting areas are maintained in the highest standards as per appearance, accessibility and demarcation
  • Process applications for enabling documents in the local office in line with Standard Operating Procedures (SOP)
  • Ensure the security integrity of the National Population Register in the local office
  • Ensure implementation of civic services policies, strategies and plans
  • Collate statistical information on service standards
  • Provide expert advice and guidance to clients on civic services operational issues and matters
  • Ensure effective and efficient management of queues in the office
  • Render services in Mobile Units where and when required
  • Conduct quality assurance to ensure quality of service delivery
  • Manage records/documentation according to DHA document management prescripts
  • Report risks according to required format. Keep abreast with departmental policies and prescripts
  • Asses the working environment and report all Occupational Health and Safety issues to management
  • Act as change agent for all processes, systems or practices
  • Encourage team work to ensure efficient service delivery.
Additional Information
  • Applications must be -
  • sent to the correct address specified at the bottom of the Circular, on or before the closing date;
  • submitted on the New Application for Employment Form (Z.83), obtainable at www.gov.za;
  • accompanied by a comprehensive CV, citing the start and end date (dd/mm/yr) of each employment period to be considered, including the details of at least two contactable employment references (as recent as possible);
  • accompanied by a copy of the Applicant’s ID, valid driver’s license where applicable and the highest relevant educational qualifications.
  • Applicants who possess (a) foreign qualification(s), must also submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA);
  • Shortlisted Candidates for posts on Salary Level 9 and above will be subjected to technical test(s) (which test Candidates demonstrated professional and technical competency against the job requirements and duties).
  • All Candidates on Salary Level 11 and above will furthermore undergo a competency assessment, (which tests the Candidates’ demonstrated proficiency in the professional dimensions attached to the level of the post).
  • For lower-level posts, preference may be given to locally based candidates on grounds of affordability.
  • Employment suitability checks (credit, criminal, citizenship, employment references and qualification verifications)
  • All Candidates applying for SMS posts (Salary Level 13 and above), will be required to complete the online “Pre-entry Certificate to Senior Management Services” course.
  • The course is available at the National School of Government (NSG), under the name “Certificate for entry into the SMS”.
  • Full details can be obtained via the following link: http://www.thensg.gov.za/training-course/sms-pre-entry-programme/.
  • Candidates wishing to be considered for appointment, are encouraged to enrol for this course immediately.

Appointed persons will be required to:

  • enter into an employment contract;
  • serve a prescribed probation period; and
  • successfully undergo an appropriate security clearance process within a prescribed timeframe.
Ref No
  • Mthatha - HRMC 61/22/7a
  • Edenvale - HRMC 61/22/7b
  • Centurion - HRMC 61/22/7c
  • Mamelodi - HRMC 61/22/7d
  • Sebokeng - HRMC 61/22/7e
  • Soshanguve - HRMC 61/22/7f
  • Durban - HRMC 61/22/7g
  • Escourt - HRMC 61/22/7h
  • Empangeni - HRMC 61/22/7i
  • Ethekwini - HRMC 61/22/7j
  • Ingwavuma - HRMC 61/22/7k
  • Umgungundlovu - HRMC 61/22/7L
  • Umsinga - HRMC 61/22/7m
  • Uthungulu - HRMC 61/22/7n
  • Nongoma - HRMC 61/22/7o
  • Bungeni (Hlanganani) - HRMC 61/22/7p
  • Groblersdal - HRMC 61/22/7q
  • Malamulele - HRMC 61/22/7r
  • Thohoyandou - HRMC 61/22/7s
  • Tshidilamolomo (1 Post) - HRMC 61/22/7t
  • Wolmaranstad - HRMC 61/22/7u
  • De Aar - HRMC 61/22/7v
  • Galeshewe - HRMC 61/22/7w
  • Jan Kempdorp - HRMC 61/22/7x
  • Pampierstad - HRMC 61/22/7y
  • Springbok - HRMC 61/22/7z
Remuneration
  • A basic salary of R211 713 to R249 378 per annum (Level 6).
  • In addition, a range of benefits are offered.
Enquiries
  • Eastern Cape: Mr S Mapukata, Tel No: (043) 604 6418
  • Gauteng: Mr P Mlangeni, Tel No: (011) 242 9039
  • KwaZulu-Natal: Ms N Tshezi, Tel No: (033) 845 5003
  • Limpopo: Mr J Kgole, Tel No: (015) 287 2802
  • Northern Cape: Ms S Botha, Tel No: (053) 807 6700
  • North West: Ms M Seleke, Tel No: (018) 397 9904
Centre
  • Eastern Cape: Large Office: Mthatha (2 Posts)
  • Gauteng: Medium Office: Edenvale (1 Post)
  • Gauteng: Medium Office: Centurion (1 Post)
  • Gauteng: Medium Office: Mamelodi (1 Post)
  • Gauteng: Medium Office: Sebokeng (1 Post)
  • Gauteng: Medium Office: Soshanguve (1 Post)
  • KwaZulu-Natal: Medium Office: Commercial Road (1 Post)
  • KwaZulu-Natal: Medium Office: Escourt (2 Posts)
  • KwaZulu-Natal: Medium Office: Empangeni (1 Post)
  • KwaZulu-Natal: Large Office: Ethekwini (1 Post)
  • KwaZulu-Natal: Medium Office: Ingwavuma (1 Post)
  • KwaZulu-Natal: Large Office: Umgungundlovu (2 Posts)
  • KwaZulu-Natal: Medium Office: Umsinga (1 Post)
  • KwaZulu-Natal: Large Office: Uthungulu (1 Post)
  • KwaZulu-Natal: Medium Office: Nongoma (1 Post)
  • Limpopo: PSP: Bungeni (Hlanganani) (1 Post)
  • Limpopo: Medium Office: Groblersdal (1 Post)
  • Limpopo: Medium Office: Malamulele (1 Post)
  • Limpopo: Large Office: Thohoyandou (1 Post)
  • North West: PSP: Tshidilamolomo (1 Post)
  • North West: Medium Office: Wolmaranstad (1 Post)
  • Northern Cape: Medium Office: De Aar (2 Posts)
  • Northern Cape: Medium Office: Galeshewe (1 Post)
  • Northern Cape: Medium Office: Jan Kempdorp (1 Post)
  • Northern Cape: Medium Office: Pampierstad (1 Post)
  • Northern Cape: Medium Office: Springbok (2 Posts)
Application Form
Download Full Vacancy
Hand Deliver at
  • Eastern Cape: 11 Hargreaves Avenue, King William’s Town, 5600
  • Gauteng: 3rd Floor, Mineralia Building, Cnr De Beer and De Korte Street, Braamfontein, 2017
  • KwaZulu-Natal: 181 Church Street, Pietermaritzburg 3209
  • Limpopo: 89 Biccard Street, Polokwane, 0699
  • Northern Cape: Quantum Leap Building, 69 Du Toitspan Road, Kimberley, 8300
  • North West: Cnr Sheppard and Carrington Street, Mafikeng, 2745
Post to
  • Eastern Cape: Private Bag 7413, King Williams Town, 5600
  • Gauteng: Private Bag X108, Braamfontein, 2017
  • KwaZulu-Natal: Private Bag X 09, Pietermaritzburg 3209
  • Limpopo: Private Bag X 9517, Polokwane, 0700
  • Northern Cape: Private Bag X 6073, Kimberley 8300
  • North West: Private Bag X 119, Mmabatho, 2735