Purpose

• To provide efficient, compliant, and professional Human Capital (HC) administrative support at a site or divisional level.
• The role ensures the smooth execution of core HC processes while assisting operational and frontline leadership teams to maintain high standards of employee administration and engagement.

Requirements

• Bachelor’s Degree (strongly preferred).
• 1–2 years’ experience in Human Capital administration or support role.
• Strong communication, organisational, and systems proficiency.
• Computer literacy in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Skills & Competencies

• Attention to Detail
• Confidentiality and Integrity
• Customer Service Orientation
• Organisational and Time Management Skills
• Basic Knowledge of Labour Law
• Team Collaboration

Responsibilities

HC Administration and Compliance

• Maintain and manage accurate employee records and documentation.
• Oversee HR document control, filing systems, and updates to HR information systems.
• Coordinate logistics and scheduling for disciplinary hearings, grievance meetings, and related proceedings.

Recruitment and Onboarding Support

• Assist with posting job advertisements, scheduling interviews, and conducting employeeorientation sessions.
• Manage the full recruitment cycle for designated roles.
• Process all onboarding documentation and ensure completion of induction requirements.

Employee Queries and Communication

• Serve as the first point of contact for basic HR-related queries from internal and external stakeholders.
• Provide consistent guidance on the application of HC policies and procedures.
• Escalate complex queries to the relevant HC Manager or Consultant.

Employee Relations (ER) / Industrial Relations (IR) Support

• Prepare documentation for hearings, warnings, and consultations, including those involving third parties.
• Record and maintain accurate minutes for ER meetings.
• Maintain compliance logs and ensure documentation aligns with legal and company standards.

Reporting and Metrics

• Compile and submit monthly HC reports as directed by the Divisional Head of HC or HC Manager.
• Support payroll input validation and benefits administration tracking.

Coordination and Support

• Collaborate with HC Shared Services to ensure accurate processing of employee data.
• Identify and escalate site-level concerns or risks to the HC Consultant or Manager.

Key Interfaces

• Site Supervisors and Line Managers
• Human Capital Consultant or Manager
• HC Shared Services / Payroll
• Site Employees

Success Measures

• Timely and accurate completion of all HC administrative tasks.
• Up-to-date and compliant employee records and documentation.
• Positive feedback from line managers and employees on HC responsiveness.
• Minimal audit findings related to employee administration processes.

Additional Information

• Appointments will be made in accordance with diversity targets.

Ref No

• UNI260720-3