Senior Clerk: Integrated Human Settlement

Stellenbosch Local Municipality - Stellenbosch, Western Cape

Closing date yi 13 ka July 2026

Requirements

Grade 12
2-5 years’ relevant experience
Computer literacy (Microsoft Office suite)
Valid Code B Driver’s license

Skills & Competencies

Administrative skills
Strong writing skills and report writing capabilities
Customer service skills
Time management skills
Interpersonal communication skills
Telephone and receptionist skills
Ability to work under pressure and meet conflicting deadlines
High level of confidentiality in work performance and interaction with various stakeholders
Good communication skills in 2 of the 3 official languages of the Western Cape (English, Afrikaans, Xhosa)

Responsibilities

Informal Settlements
Attend to telephonic calls
Recording details of enquiries regarding informal settlements areas within the WC024
Understanding and applying the legislative compliance
Prepare reports regarding activities and statistics
Drafting of responses to general correspondence
Time management
Maintaining meticulous record management system
Assisting in the implementation of workflow and SOP’s for effective update and maintenance of Informal Settlement data
Retaining and safeguarding of data and documentation obtained from within the municipality and from external sources
Financial administration in accordance with the MFMA guidelines
Analysing and resolving office administrative and procedural problems
Compile data sheets
Exemplary customer satisfaction skills
Updating of customer portal with status / complaints that relates to the section: Informal Settlement Department
Oversee the general maintenance and cleaning of the office space and surrounding through the municipal maintenance section
Capture and record keeping of departmental orders
Procure and control of office stationary, cleaning materials
Compiling of virements and cashflow for operational and capital budgets

Additional Information

Applications, clearly marked and accompanied by the application form, a comprehensive CV, certified copies of qualifications, licenses and the details of contactable referees, must be emailed to the Human Resource Management Services at Stellenbosch Municipality at the following email address specifically linked to the above Directorate.
Your application must be completed on an official application form of Stellenbosch Municipality and will not be considered if not submitted.
Application forms can be found on the Stellenbosch Municipal website.
Applications for the above-mentioned vacancy must be sent via the given email.
If not, it will not be considered.
No hand-delivered or posted applications will be considered.
Please note: By applying for this position, the candidate consents to verification checks of qualifications, criminal records and must be willing to be subjected to a rigorous evaluation process.
Receipt of applications will not be acknowledged and no supporting documentation will be returned.
Canvassing with Councillors or any other decision-maker/ member of the Selection Committee, is not permitted and proof thereof will result in disqualification of your application.
Stellenbosch Municipality is an Equal Opportunity employer.
Candidates from the designated groups, including those with disabilities, are encouraged to apply.
The requirements of the Employment Equity Act will be considered as part of the selection criteria/process.
If you do not hear from us within ten (10) weeks of the closing date, please regard your application as unsuccessful.
For more details on vacancies, visit our website www.stellenbosch.gov.za.
The Council reserves the right not to make an appointment and to add/amend/change the salary package.

Ref No

PED/HIS/IS/02

Remuneration

R174 899.90 – R227 049.79 Plus benefits

Enquiries

Job related enquiries: Mr. Johru Robyn 021 808 8460
General Enquiries: Ms. Lucretia Koegelenberg 021 808 8102 or Ms. Evan Williams 021 8059 or Ms Lisa Patience 021 808 8064