Purpose

• To provide expertise, advise and support to develop operational implementation plans and/or associated service delivery processes by translating and aligning technical and language editions strategies in order to continuously enhance service delivery.

Requirements

• Bachelor's Degree in Language Practice with applicable majors at NQF 7/ Advanced Diploma (NQF 7) AND 5-7 years' experience as a Language Practitioner, editing & proof-reading services or similar environment of which 2-3 years is at a technically skilled level; Or
• A Senior Certificate (NQF 4) AND 10 years related experience as a Language Practitioner, editing & proof-reading services or similar environment, of which 2 -3 years at a technically skilled level.
• Functional experience in Translation and Editing services.

Skills & Competencies

Behavioural competencies

• Honesty and Integrity (V) - Independently applies basic concepts and methods and requires coaching.
• Trust (V)- Displays commitment to organisational values and personal trust
• Respect (V) - Treat peoples with dignity and respect
• Problem Solving and Analysis - Analysis and interpretation
• Fairness and Transparency (V) - Analysis and alignment
• Analytical Thinking - Sees basic relationships
• Accountability (V) - Hold self and others accountable for appointed responsibilities
• Conceptual Ability - Sees patterns based on life experiences
• Creativity - Uses common sense to look at data and solve problems
• Adaptability - Applies rules flexibly
• Communicating with Impact - Readily maintains open and consistent communication with other
• Initiative -Acts up to 1 month ahead
• Attention to detail -Maintains checklists
• Commitment to Continuous Learning - Keeps current in own field of expertise
• Organisational Awareness - Utilises organisational structures, processes, procedures and practices
• Building Sustainability - Reconfigures

Technical competencies

• Functional Policies and Procedures - Applies concepts of knowledge / skill and requires guidance but not constant supervision
• Efficiency improvement - Participate in and contribute to improving the operational efficiencies within the team
• Reporting - Applies concepts of knowledge / skill and requires guidance but not constant supervision
• Business Knowledge - Familiar with the details of at least one business area
• Risk Management - Basic knowledge and application of risk management principles
• Research -Analyses and interprets research data in the financial environment
• Quality Orientation -Meets customer needs and delivers quality
• Written Communication -Applies concepts of knowledge / skill and requires guidance but not constant supervision
• Corporate Communications Strategy - The ability to implement a corporate communications plan
• Business Writing Skills -Understands and applies advanced forms of business communication

Responsibilities

Process

• Conduct accurate translation of official documents from English into IsiZulu and vice-versa.
• Develop new terminology of various taxation principles and ensure that the correct legislative and governance processes are adhered to for the formalisation and nationalisation thereto.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Identify and resolve queries and problems timeously, apply discretion in line with process guidelines provided and escalate unresolved problems.
• Develop and maintain productive working relationships with peers and SARS role players to achieve predefined objectives.
• Plan and organise own work tasks within area of work.
• Monitor and engage on possible violations of procedures and standards regarding communication organisational corporate identity.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Implement the SARS Language Policy.

Governance

• Ensure that completed work adhere to relevant policies, procedures, governance and legislative requirements and report on deviations & discrepancies.
• Implement and provide input into the development of governance, compliance, integrity and ethics processes within area of specialisation.

People

• Develop and maintain productive working relationships with peers and team members to achieve predefined objectives.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to organisational policies and procedures to ensure cost effectiveness and reduction of financial costs.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Provide authoritative, specialist services, expertise and advice to internal and external stakeholders

Additional Information

• The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply.
• Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest.
• The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Ref No

• 11211

Centre

• Division: Corporate and Enterprise Services: Communication, Head Office