Purpose

• Join Shoprite Group as an Assistant Operations Manager, playing a vital role in assisting the Operations manager to drive productivity, service excellence, stock integrity, compliance, cost management, and team leadership within our dynamic distribution centre.
• This position requires expertise in operational supervision, logistics coordination, and performance optimisation to ensure seamless daily operations that meet customer demands and uphold stringent business standards.
• Candidates with proven skills in warehouse management systems, supply chain logistics, and staff supervision will thrive in this role.
• Embrace the opportunity to contribute to Africa's leading retailer, gaining exposure to innovative operational practices and a career-enhancing environment committed to excellence and growth.

Requirements

• Grade 12 (Matric) essential.
• Relevant tertiary qualification in Supply Chain, Logistics, Operations Management, Business Management, or related field will be advantageous.
• Valid driver's license.
• Own reliable transport.
• Minimum 3–5 years' experience within a warehouse, logistics, or distribution environment.
• Proven management experience within operational/distribution functions.
• Experience in fresh produce, fruit and vegetables, or FMCG & Supply Chain environments is advantageous.

Skills & Competencies

• Ability to work shifts, weekends, and public holidays when required.
• Reliable attendance record.
• Consistent track record of satisfactory job performance and professional conduct.

Knowledge

• Sound understanding of warehouse and distribution operations.
• Strong fruit and vegetable product knowledge.
• Knowledge of stock control and inventory management principles.
• Good understanding of employee relations and disciplinary procedures.
• Knowledge of Food Safety & HACCP standards & requirements.
• Strong leadership and experience in the outbound operation (Picking, Dispatch & Logistics)
• Knowledge of health and safety requirements within a warehouse environment.

Skills and Competencies

• Leadership and people management skills.
• Planning and organizing abilities.
• Strong problem-solving and decision-making skills.
• Effective communication and interpersonal skills.
• Results-driven and performance-focused.
• Attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Computer literacy with proficiency in Microsoft Office and operational systems.

Responsibilities

Operational Management

• Ensure operational efficiency and productivity targets are achieved.
• Ensure adherence to company policies, procedures, and operational standards.
• Support the implementation of continuous improvement initiatives.

Receiving

• Oversee the accurate and timely receiving of stock.
• Monitor receiving processes to minimise stock losses and discrepancies.

Stock Control

• Maintain stock accuracy and integrity within the warehouse.
• Ensure regular stock investigations are conducted.
• Identify and address stock variances and operational risks.

Order Picking and Checking

• Implement corrective actions where service levels are not achieved.

Loading and Dispatch

• Monitor compliance with transport, food safety standards, and temperature setpoints.
• Engaging with the planning department regularly to communicate any changes.

Equipment Returns & Packaging Department

• Manage crate control and accountability processes.
• Ensure accurate processing and reconciliation of crates & equipment.
• Accurate and systemmtic issuing of crates to farmers and the DC.
• Investigate and resolve discrepancies, complaints, & GRV/Invoice errors.

Production & FlowerCo Department

• Support production planning and execution to meet customer demand.
• Monitor production efficiency and identify improvement opportunities.
• Enforce document control at all times of all products moving in & out.

People Management

• Lead, coach, motivate, and develop shift.
• Manage employee performance in line with company standards.
• Ensure employee attendance and productivity standards are maintained.
• Apply disciplinary procedures fairly and consistently when required.

Health, Safety and Compliance

• Promote safe working practices throughout the operation.
• Ensure all operational audits and compliance requirements are achieved.
• Support food safety and quality management initiatives.

Additional Information

• If you don’t hear from us within 14 days, please consider your application unsuccessful.
• Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Ref No

• SHO260713-7