Management Secretary

Life Healthcare - Westville, Durban, KwaZulu-Natal

Closing date yi 13 ka July 2026

Regrettably, this position has been removed.

Purpose

  • A vacancy exists for a Secretary at Life Westville Hospital, reporting to the Hospital Manager.
  • The successful candidate will be responsible for providing full secretarial and administration support to the Hospital Manager and Management.
  • The incumbent will be responsible with liaising with a variety of internal and external stakeholders and will be expected to function at all levels within the management team.

Requirements
  • Matric
  • A secretarial diploma/ relevant equivalent qualification
  • Minimum of 4 years Secretarial / Administration experience
  • Extensive knowledge of MS Office
  • Healthcare experience will be advantageous
  • Ability to work in a pressured & changing environment
  • Excellent verbal and written communication skills.
  • Excellent attention to detail
  • Excellent interpersonal skills
Skills & Competencies
  • Customer excellence
  • Performance pride
  • Strong interpersonal skills and communication ability
  • Resilience
  • Ability to work in a team and independently
  • Strong conflict management ability
  • Attention to detail
  • Enthusiastic, self-motivated and shows initiative
  • Results driven
  • Ethical behaviour
Responsibilities
  • Provide full secretarial support to the Hospital Manager which entails typing of all relevant correspondence and statistics, consolidating month end reports, message taking, diary management and setting up of meetings.
  • Maintaining and follow up on Doctors HPCSA and insurance certificates
  • Process SAP requisitions and generate PO numbers
  • Accurate and timeous minute taking and maintaining records of minutes.
  • Coordinating the issuing of patient files for legal matters.
  • Management of catering arrangements and venue bookings for management functions.
  • The ability to critically judge situations that could potentially impact on the reputation of the hospital and facilitate an appropriate escalation response.
  • Maintenance of an efficient filing system.
  • Coordination and management of travel arrangements.
  • Telephonic and face-to-face liaison with doctors, patients, and other key stakeholders in the business and to ensure this is conducted in a professional manner.
  • Facilitate complaints from dissatisfied clients who present to the management offices or via a telephonic call, in a positive and professional manner and escalate to relevant management member to address.
  • Ad hoc projects and tasks, which arise on a day-to-day basis and provide support to other management members as needed
Additional Information
  • Kindly note that only shortlisted candidates will be contacted.
  • Applicants who have not been contacted within two weeks of the closing date of this advert, should consider their application as unsuccessful.
Centre
  • Life Westville Hospital
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