Purpose

• SARS seeks to appoint the Officer-Regional Physical Security who is capable to co-ordinate the protection of people, assets, and facilities.
• Furthermore, to  supervise  deployed security personnel, monitor the compliance with the security Service Level Agreement and timeously escalate non-compliance incidents to management.
• Resolve security challenges  at allocated sites, escalate unresolved issues and report all security incidents that have taken place within the area of responsibility.
• Monitor all actions and events and take appropriate actions or escalate to higher  management level whenever so  required.
• Conduct operational security risk assessments and ensure that security risk mitigation measures are implemented to improve security.
• Coordinate the work of the outsourced security service providers to ensure adherence to the provisions of the PFMA and SARS Policies and SOP.
• Monitor compliance policies and procedures and record all interventions made and ensure searches are conducted in line with procedures and legislation.
• Contribute to the development & improvement of area allocated specific standards, procedures and processes to ensure continued quality and service improvement.
• Ensure systems are operational and utilised optimally, report faults and ensure they are attended to and escalate where systems are not maintained.

Requirements

• Higher Certificate Security Management or Security Risk Management (NQF 5) AND 3 years' security or risk management experience, with a valid driver’s license. Or
• Senior Certificate (NQF 4) AND 4 years security or security risk management experience, with a valid driver’s license.

Skills & Competencies

Behavioural Competencies

• Accountability
• Fairness and Transparency
• People Skills
• Building Sustainability
• Organisational Awareness
• Analytical Thinking
• Attention to Detail
• Honest and Integrity
• Conceptual Ability
• Respect
• Trust
• Confidential

Technical Competencies

• Risk Awareness
• Planning and Organising
• Compliance Inspection
• Functional Policies and Procedures

Responsibilities

Process

• Conduct compliance audit and ensure that non-compliance with the SLA is escalated and dealt with timeously.
• Conduct security risk assessments and ensure that risk mitigation measures are implemented to improve security.
• Coordinate the work of the outsourced security service providers to ensure adherence to the provisions of the PFMA.
• Ensure systems are operational and utilised optimally, report faults and ensure they are attended to and escalate where systems are not maintained.
• Monitor compliance policies and procedures and record all interventions made and ensure searches are conducted in line with procedures and legislation.
• Report on all security incidents that have taken place within area of accountability.
• Resolve security challenges on sites in area of accountability and escalate unresolved issues.
• Monitor all actions and events and act or escalate to higher level when required.

Governance

• Communication of transactional outputs and queries in area of work according to policies and quality requirements.
• Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
• Contribute to the successful implementation of change initiatives by providing support in area of work.
• Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners.
• Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality.
• Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work.
• Report on transactional and process activities within set guidelines to provide timely information for decision making.

People

• Coordinate the implementation of process improvements within a team environment.
• Maintain professional interaction and always ensure ethical dealings with clients by constantly building customer relationships.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.
• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, quick and error free.

Additional Information

• The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply.
• Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest.
• The appointment is also subject to appropriate reference(s) and security clearance where applicable.

Ref No

• 11338

Centre

• Gqeberha, Eastern Cape X1
• Nelspruit, Mpumalanga X1
• Cape Town, Western Cape X2