Customer Support Representative

Babcock International - Rustenburg, North West

Closing date yi 9 ka July 2026

Regrettably, this position has been removed.

Purpose

  • To develop and maintain profitable ongoing customer relationships to generate income for the business.
  • To actively promote and sell the company products in order to achieve or exceed budgeted order intake, revenue and gross margins.

Requirements
  • Minimum Grade 12/Matric or Equivalent 
  • Earthmoving/Diesel Mechanic Trade Certificate 
  • Sales and Marketing Degree will be advantageous
  • Minimum Five Years experience in the Workshop or Field Service in an OEM or similar Industries
Responsibilities
  • Maintain and improve customer relations.
  • Increase parts and service sales.
  • Carry out machine inspections on customer machines (care inspections).
  • Maintain and sell Care-Track and service contracts.
  • Resolve customer queries.
  • Support the machine sales function.
  • Support the product in the field.
  • Achieve set targets.
  • Promote company image.
Additional Information
  • We are committed to Employment Equity when recruiting internally and externally.
  • It is company policy to promote from within wherever possible.
  • Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.
Ref No
  • BAB260701-1
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