• Grade 12 National Certificate / Vocational
• No experience required but individual needs to hold a Grade 12 National Certificate
• Ideal: Some client service experience within a retail/ financial/ banking environment

• Grade 12 National Certificate / Vocational
• 3 to 6 months previous client service experience within a retail / financial / banking environment OR if no experience, a candidate with a relevant tertiary qualification can be considered

Ideal:

• More than 1 year’s client service experience within a retail / financial / banking environment
• Demonstrated track record of engaging in a sales and client facing environment
• A relevant tertiary qualification in Commerce or Similar
• Certification in Finance or Banking

• Grade 12 National Certificate / Vocational
• A relevant tertiary qualification in Labour Law or Industrial/Employee Relations
• At least 3-5 years’ specialist experience within a Labour / Employee Relations environment, including CCMA, Labour Court, Disciplinary, EE etc.
• Proven experience in conducting conciliations and arbitrations at the CCMA
• Proven experience in conducting, initiating and chairing disciplinary hearings
• A valid driver's license and own vehicle is required

Ideal or Preferred:

• A relevant post-graduate qualification in Labour Law or Industrial/Employee Relations
• Experience with the negotiation process with unions would be an added advantage
• Proven experience in conducting research for the draft of new or updating of existing ER policies and practices
• Experience within a banking / financial / retail environment would be an added advantage