The Westin Waiter - Ground Floor Cape Town

Closing date ayichazwanga

The Westin Waiter - Ground Floor Cape Town

Purpose

  • The successful incumbent will be responsible to perform duties but not limited to stock control, waiter functions and perform other duties as per Marriott’s standard operating policies and procedures.

Requirements

  • Minimum two years’ experience in a similar position.

Skills & Competencies

  • Customer / staff focused
  • Ability to work without supervision
  • Positive, Motivated and Enthusiastic personality
  • Team orientated
  • Ability to speak, read and engage in the English language
  • Familiar with Cape Town surrounding Area
  • Ability to work within a pressurized environment.
  • Ability to work flexible working hours.
  • Attention to detail pertaining to area responsibility

Responsibilities

  • Serve food courses and alcoholic beverages to guests.
  • Set tables according to type of event and service standards.
  • Answer questions on menu selections.
  • Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. 
  • Record transaction in MICROS system at time of order. 
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain cleanliness of work areas throughout the day.
  • Complete opening and closing duties.
  • Present physical and accurate check to guest and process payment.
  • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Address guests' service needs in a professional, positive, and timely manner.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Assist other employees to ensure proper coverage and prompt guest service.
  • Perform other duties as and when required.
Lomsebenzi ufakwe ngu Tebuho Moshoeshoe nge 10 ka October 2019