Lomsebenzi has expired. Either closing date yawo idlulile okanye if ubungena closing date ixesha lawo lidlulile nalo. Thina imisebenzi engena closing date siyigcina intsuku ezisixhenxe.

Quality Improvement Coach

TB HIV Care - Cape Town, Western Cape


The Quality Improvement (QI) Coach will join a dynamic team to optimize programme performance. A proactive approach to the coordination of QI-linked themes will enhance TB surveillance deliverables. The incumbent will provide mentoring, coaching, guidance and coordination of activities. There is a close working collaboration that includes QI advisors, QA/I managers plus core facility (DoH / THC)-based role- players. Please note that this is a contract position based on funding.


Quality improvement (QI) in health care • Provide QI support to stakeholder teams • Analyse and interpret data to identify opportunities for improvement • Support and monitor quality improvement projects in stakeholder-based TB programme • Build a quality improvement environment with stakeholders • Analyse data for reporting and project design purposes • Provide technical assistance to stakeholder QI teams, by working collaboratively with a multidisciplinary team to identify gaps in service delivery and to identify and set improvement priorities • Coach all QI-linked staff to conduct interventions towards achieving the multi-facility QI project aims including: • Use data to identify bottlenecks and underlying causes • Develop, test and disseminate change ideas to close the gaps • Track data over time to draw periodic reports • Display QI activities and run charts at facility-level • Assist facilities to develop SOP’s for implementing successful change ideas • Maintain a current understanding of policy to optimise QI • Maintain records of all working procedures, provide input into development and implementation of new procedures and standards • Follow-up on the implementation of changes and comment on improvements, ensure continuous improvement • Guide stakeholders in the development, implementation and measuring of QI initiatives • Identify and report on QI successes • Support prescribed data tools to track progress within and across project facilities (TIER.net, Web-DHIS, THIS data) at facility or sub-district level • Ensure all facilities have accurate, current and relevant QI tools prominently displayed (e.g.: run charts) Mentoring • Work closely with the stakeholder to maintain QI activities across all facilities • Provide QI coaching as required, to transfer QI skills • Ensure continual self-development through constant review of current literature, initiatives and latest developments in the field • Conduct ongoing feed-back sessions with THC managers and employees • Effectively communicate and collaborate with a wide range of employees and managers Liaison with stakeholders • Liaise with internal and external role players and maintain a current understanding on all aspects of QI including policy and guidelines • Maintain a network of QI practitioners, specialists and working groups to remain current and ensure training is relevant and topical


• Bachelor’s degree in Health Sciences or post-basic nursing education qualification • 2 years post-basic experience in QI methodology within the district health system • Experience in TB and HIV prevention and management • A proven track record in delivering QI methodology activities and successes • Proficiency in district health data management systems (i.e.TIER.net, Web-DHIS, THIS data) • Fluent in English and Afrikaans/ isiXhosa • Valid driver’s licence • Clear criminal record • Ability to travel in the Cape Metro region

Lomsebenzi has expired. Either closing date yawo idlulile okanye if ubungena closing date ixesha lawo lidlulile nalo. Thina imisebenzi engena closing date siyigcina intsuku ezisixhenxe.