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Reception Supervisor

Employer: Melomed Private Hospital Ndawoni: Mitchells Plain, Cape Town Province: Western Cape

Unjani: Full-Time Ngowantoni: Administration

Melomed Private Hospital Reception Supervisor Mitchells Plain, Cape Town

Requirements

  • Grade 12 
  • An applicable tertiary qualification will be an advantage
  • Drivers licence and own transport 
  • At least 2 years’ experience in a supervisory position 
  • Proven experience in a similar environment 

Skills & Competencies

  • Excellent interpersonal skills and the natural ability to be in the front line dealing with the public 
  • Understanding of client service principles
  • Knowledge of the Private Health industry will be an advantage 
  • Excellent computer literacy i.e. proficient in MS Office
  • Good leadership, mentorship, planning, supervising and organising skills
  • Excellent communication abilities in Afrikaans and English 
  • Independent decision making and problem-solving skills

Responsibilities

  • Responsible for Hospital and Unit Reception, Drivers and Porters
  • Take responsibility and quality output of reception to ensure client satisfaction 
  • Managing and training of personnel 
  • Implementing and maintaining policies and procedures
  • Supporting service to patients, doctors and personnel
  • Monthly statistics
  • Basic financial control i.e. monitoring and handling of cash, banking, etc.
  • Documentation audits to be done on a regular basis 
  • Customer service orientated

Additional Information

  • Interested applicants are requested to submit their applications with a CV and supporting documents to Yolanthia October on the email address:
Lomsebenzi ufakwe ngu Tebuho Moshoeshoe nge 22 ka May 2020