Receptionist

Intercare Group - Milnerton, Cape Town, Western Cape

Full-Time | Reception

Closing date yi 19 ka January 2022

Intercare Group Receptionist Milnerton, Cape Town

Purpose

  • Intercare Milnerton Medical and Dental Centre, situated in Cape Town seeks to recruit a Receptionist.
  • The focus of this position is to provide professional customer service by facilitating the patient administration process.

Requirements

  • Grade 12
  • Administrative experience
  • Previous Experience in a customer focused service environment will be advantageous

Skills & Competencies

  • Computer proficiency (MS Office)

Responsibilities

  • Provide efficient and professional telephone services.
  • Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
  • Direct all customers to the appropriate location, services and appropriate professional.
  • Ensure patient confidentiality at all times.
  • Ensure that the reception area is always neat and tidy.
  • To refer all emergency cases to the nurse’s station according to protocol.
  • Assist patients with basic account queries and escalate as necessary.
  • Collect all co-payments and account balances according to Intercare policies and procedures.

Additional Information

  • Intercare is an equal opportunity employer and people with disabilities are encouraged to apply.
  • Intercare encourages and supports Covid-19 vaccinations and job applicants are required to submit proof of their vaccination status.
Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 6 ka January 2022