Lo msebenzi uphelelwe. Closing date yawo ibi nge 7 ka December 2021.

Rental Sales Agent (FTC 6 Months) - Avis Luxury Cars and Chauffeur Drive

Barloworld Automotive & Logistics - Cape Town, Western Cape

Contract | Sales

Closing date yi 7 ka December 2021

Barloworld Automotive & Logistics Rental Sales Agent (FTC 6 Months) - Avis Luxury Cars and Chauffeur Drive Cape Town

Purpose

  • To identify and satisfy customers' needs by conducting sales and services processes on the counter in order to exceed the customer's experience and expectations whilst ensuring the profitability of the company.

Requirements

  • Matric
  • Code 08 unendorsed driver’s license

Skills & Competencies

  • Incumbent will be responsible for his / her own transport to and from work
  • Shift work
  • Must be well presented
  • Must have the ability to sell
  • Preference will be given to applicants with Operations and/or Wizard experience.

Responsibilities

Fleet and Counter Product Planning:

  • Ensure each reservation has an allocated vehicle taking note of customer requests
  • Ensure adequate resources to cover deliveries and collections for the day
  • Ensure all counter products are made ready for rent and provision is made for additional requests

Rental Transactions:

  • Follow the rental process work instructions for the checkout process
  • Follow the rental process work instructions for the check in process
  • Follow the 6 step sales wheel on every check out to enhance the customer's experience and use of Avis Budget products and services

Admin:

  • Modify rental agreements and capture rental information on Wizard to ensure the rental agreement is accurate for billing purposes
  • Batch all documentation according to work instruction on a daily basis
  • Ensure QCEs are completed accurately
  • Follow the lost property work instruction
  • Correctly complete damage reports and follow the accident, damage and report work instruction
  • Print and action all required Wizard reports as per process in Wizard Reports Work Instruction
  • Investigate and report any unresolved/suspicious matters on reports to Manager/Supervisor immediately
  • File all documents

Customer Rental Experience:

  • Follow the Breakdown and Accidents work instruction
  • Ensure that the customer is assisted in the event of a requested exchange, vehicle breakdown or theft
  • Constant communication with customer during the experience and ensure that the customer is satisfied after the experience
  • To provide any additional service to the customer during the rental period e.g. extensions, pricing, products etc.

Health, Safety and Security:

  • Workplace is kept in a neat and hygienic condition
  • All assets are secured according to procedure (Range: cash, keys, premises, documents, lost property)
  • Be aware of evacuation/fire plan
  • All concerns to be raised with Supervisor/Manager

Additional Information

Salary

  • Market Related

Lo msebenzi uphelelwe. Closing date yawo ibi nge 7 ka December 2021.

Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 2 ka December 2021