Lo msebenzi uphelelwe. Closing date yawo ibi nge 20th ka October 2021.

Customer Assistant (FTC 6 Months) - Avis Budget Rental and Leasing

Barloworld Automotive & Logistics - Cape Town, Western Cape

Contract | Community Services

Closing date yi 20th ka October 2021

Barloworld Automotive & Logistics Customer Assistant (FTC 6 Months) - Avis Budget Rental and Leasing Cape Town

Purpose

  • To meet, greet and assist customers so as to contribute positively to the service experience.

Requirements

  • Matric
  • Valid code 8 driver’s license

Skills & Competencies

  • Incumbent will be responsible for his / her own transport to and from work
  • Must be well presented
  • Incumbent will be required to work shifts
  • Must have the ability to communicate with Customers

Responsibilities

Customer Service:

  • Meet, greet and accompany the customer to their vehicle
  • Assist customer with luggage where needed
  • Assist customer with set up and use of Avis Fleet and Counter Products (GPS, blue tooth, baby seats, bike racks etc.)
  • Perform damages check of the vehicle with the customer using the MDMS phone
  • All customer interactions reflect the Brand Ambassador culture, values and promises
  • Provide customers with general traffic and other relevant information prior to departure

Ready Line:

  • Perform minimum of 10 quality checks (quality check checklist) per day and record in file
  • Do damage maintenance on cars on ready line when not assisting customers

Terminations:

  • Visually inspect the returned vehicle and report any damage to the Terminations Agent
  • Check vehicle for lost property and follow lost property procedure if anything is found
  • Collect keys and deliver to Shuttle Office

Facilities:

  • Check general cleanliness of car park; ensure lights and signage are working and report any concerns

Health, safety and security:

  • Workplace is kept in a neat, dry and hygienic condition
  • All assets are secured according to procedure (Range: keys, QCE's)
  • Be aware of evacuation plan
  • All concerns to be raised with Supervisor/Manager

Additional Information

Salary

  • Market Related

Duration

  • 6 Months

Lo msebenzi uphelelwe. Closing date yawo ibi nge 20th ka October 2021.

Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 15 ka October 2021