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Junior System Support Administrator
1-grid - Cape Town, Western Cape
Closing date ayichazwanga
Regrettably, this position has been removed.
Purpose
- As a Junior System Support Administrator you will provide IT support to internal departments ensuring timely resolution of all escalated issues.
- Assist with hardware procurement as well as assist sysadmin departments with Datacenter, Systems and Network related tasks as instructed.
Requirements
- Matric is essential
- Relevant tertiary qualification will be an advantage
- 2+ years’ experience in helpdesk /desktop support role.
- Knowledge and experience of windows desktop and server operating systems.
- Knowledge and experience of Linux operating systems.
- Driver’s License
Skills & Competencies
- Knowledge and experience of desktop and server operating systems
- Knowledge and experience of Active directory [Basic level]
- Understanding of DNS / FTP / Mail / IIS / HTTP
- Disciplined and pro-active approach to problem solving
- Excellent communicator and great negotiation skills
- Experience working with Windows and Linux Servers
- Introducing and integrating new technologies into existing datacenter environments
Responsibilities
- Networking assistance (Monitoring, VLAN creation)
- Procurement (Supplier relationships, Cost comparisons, Purchase Orders)
- General IT support, incident escalations, new Joiner setups and staff terminations
- Assisting sysadmin with server deployment & troubleshooting
- Office365 Management
- Active Directory Management
- Asset Registry and inventory management
- Applying operating system updates, patches, and configuration changes
- Responsibility for documenting the configuration of systems
- Datacenter cabling and maintenance
- To assist the Support Department with technical queries