Call Centre

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Call Centre
Closing date: 27 ka November 2019

Requirements

  • Matric (Grade 12)
  • 3 years + Consumer complaint resolution environment
  • 3 years + Inbound and outbound call centre
  • Retail complaints experience would be advantageous
  • 3 years world-class customer service principles
Call Centre
Closing date: ayichazwanga

Requirements

  • Matric.
  • Call Centre experience of 1 – 2 years will be advantageous.
  • Excellent verbal and written communication skills.
  • Ability to work under pressure.
  • Must be team orientated.
  • Good judgment and problem solving skills.
  • High sense of client care with high energy levels.
  • Experience with customer complaints handling is essential.
  • Computer literate i.e. MS Office and good typing skills.
  • Working knowledge of the Old Mutual EMS system (Enquiries Management System) would be advantageous.
  • Must be able to work flexible start times Monday to Friday, 07h30 – 18h00 or as business needs change.
Call Centre
Closing date: ayichazwanga

Requirements

  • A Matric certificate
  • To be computer literate in both MS Word, Excel and Outlook
  • Relevant Legislation knowledge (NCA & POPI)
  • At least a 2 years Contact Centre experience within TFG
Call Centre
Closing date: 22 ka November 2019

Requirements

  • Minimum Grade 11 qualification.
  • Have a clear credit and criminal record, at least 12 months customer service or 12 month Retail.

Khetha