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Assistant Branch Manager

Capitec - Upington, Northern Cape

Closing date ayichazwanga

Retail Full-Time Company Facebook Schedule

Regrettably, this position has been removed.

Purpose

  • Responsible for ensuring that daily tasks are assigned and carried out effectively and efficiently according to set standards (informed by the Regional Manager’s implementation plan) by:
  • Supporting the Branch Manager in coordinating and ensuring efficient operational functioning of the branch, maintaining client service excellence and coordinating marketing and sales initiatives.
  • Process / procedural compliance (J2E, branch procedure audits, etc.),
  • Client service
  • On-boarding  of new employees
  • Guiding and motivating staff, and taking responsibility for the branch in the absence of the BM.
  • Note: In the absence of the BM the ABM takes full responsibility for the branch and direct reports.

Requirements

Minimum:

  • At least 1 year’s client service experience within a retail/ financial/ banking environment

Ideal:

  • Supervisory/ first line management experience (includes acting management experience) would be an added advantage
  • Grade 12 National Certificate / Vocational
  • A relevant tertiary qualification in Commerce or Management.
Skills & Competencies

Minimum:

  • Knowledge and understanding of:
    • Internal processes and procedures
    • Credit policy
    • Organisation Policies
    • Leadership and people development principles
    • Business performance drivers at this level
    • Retail/consumer service environment
    • Business Processes (Marketing/ Financial Management/ Human Resource Management)

Skills

  • Analytical Skills
  • Decision making skills
  • Communications Skills
  • Planning, organising and coordination skills
  • Leadership Skills

Competencies

  • Adhering to Principles and Values
  • Delivering Results and Meeting Customer Expectations
  • Following Instructions and Procedures
  • Learning and Researching
  • Working with People.
Responsibilities

Azichazwanga.

Additional Information

Additional Information

  • Willingness to travel extensively and regularly
  • Willingness to spend time away overnight from home
  • Clear criminal and credit record
  • A valid driver's license and own vehicle is required
  • Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system.