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Receptionist

Fidelity Security - Rustenburg, North West

Closing date yi 22 ka November 2019

Administration Full-Time Company Facebook Schedule

Regrettably, this position has been removed.

Requirements
  • Matric
  • Excellent communication skills
  • Vibrant, bubbly and dynamic
  • Trustworthy Keep company information confidential
  • Dress smart and professionally
  • Extrovert
  • Confident 
  • Respectful and polite
  • Sales experience would be adventigious.
Responsibilities
  1. RECEPTION
  • Handling of switchboard
  • Taking accurate messages for the relevant departments when unavailable
  • Assisting walk in clients and direct them to the relevant departments
  • All branch front office duties to be handled timeously
  • Doing branch daily banking
  • Create RQN’s for all non-stock items in the branch and ordering monthly stationary, coffee and tees.
  1. SALES SUPPORT
  • Receiving of feedback from Sales consultants regarding the outcome of appointments daily
  • Capture and record all relevant information on sales systems and update the call status accordingly
  • Handling of red flags and resolution of related sales complaints
  • Handling of sales related enquiries by clients not related to new leads or leads in “Follow Up”
  • Creating of leads where the clients did not call into the company (e.g. Website Leads, Self-Generated)
  • Creating leads to be process paperwork
  • Obtain quote value for reporting

3.         VERIFICATION OF DATA

  • Addresses on sales system (Recon or New client?) when loading a new lead for the processing of paperwork. Ensuring that no information related to leads are duplicated, this includes but is not limited to the loading of duplicate leads
  • Ensure correct DOA levels have been signed off for contracts and quotes.

4.         CREDIT VETTING AND DIRECT SALES

  • Load lead onto the sales system
  • Record the receipt of the application on the control sheet
  • Check and copy submissions
  • Ensure that the applications received meet the minimum standards

5.         REPORTING AND COMMUNICATION

  • Assist with any problems or complaints
  • Give full feedback to clients where necessary
  • Ensure that information is communicated in a timely and accurate manner to all team members

6.         CREATING OF PO REQUISTIONS AND RECEIPTING

  • Receive quotes from District Sales, technical and Community Development team for purchasing of goods
  • Ensure DOA signs off for approval
  • Create requisition on SAP system or financial system
  • Ensure PO is generated and submitted to supplier by procurement department
  • Receive Goods delivery note and invoice for receipting
  • Inform accounts payable to make payment to supplier once receipting of invoice is processed
  • Follow up with Suppliers for outstanding PO`S generated

7.         GENERAL

  • Have knowledge about all facets pertaining to your position
  • Attend all required meetings and training sessions
  • Keep your workstation/office neat and tidy at all times
  • Not abuse company telephone for private calls
  • Filling, faxing, ordering of stationary and all other office duties
  • Adhere to shift roster and office hours
  • Emails to  be processed  daily (up to date by COB)
  • Assisting with other ad-hoc tasks , analysis and projects as and when required by Management

8.         Standing Operating Procedures

  • Ensure that the disciplinary code is adhered to at all times
  • Standing Operating Procedures must be upheld
  • Meeting and keeping on agreed upon targets
  • Meeting and keeping on agreed upon targets – performance
  • High standard of service must be upheld
  • Ensure SOX compliance at all times
  • Ensure that the Big 5  principles are upheld at all times