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Telephonist

Employer: Mediclinic Ndawoni: Polokwane Province: Limpopo

Unjani: Full-Time Ngowantoni: Administration

Mediclinic Telephonist  Polokwane

Requirements

  • A Grade 12 or equivalent qualification.
  • Previous experience in a similar environment will be an advantage.

Skills & Competencies

  • Willingness to work shifts in accordance with the requirements of the unit.
  • Display solid knowledge of switchboard systems and operations.
  • Knowledge of Microsoft Office suite will be an advantage.
  • Solid knowledge of hospital emergency procedures.
  • The ability to communicate clearly and concisely and to listen attentively.
  • Displays a team approach by participating actively and cooperatively with team members.
  • Good accuracy and attention to detail skills in order to maintain high standards in work output.
  • Maintains a customer-focused mindset that acknowledges the value of the customer.
  • The ability to identify and demonstrate company values.
  • Utilises self-management techniques in order to proactively improve own performance.

Responsibilities

  • Responsible for the operation of the switchboard which includes answering immediately, transferring of calls to appropriate person and messages taken.
  • Ensures relevant telephone system administration is up to date.
  • Ensures alarm and emergency standby lists are up to date and accurate.
  • Maintains client service principles to ensure client expectations are met.
Lomsebenzi ufakwe ngu Siseko Gwegwe nge 6 ka November 2019