1Life Inbound Sales Consultant

Telesure Investment Holdings - Durban, KwaZulu-Natal

Full-Time | Sales

Closing date yi 30th ka July 2020

Telesure Investment Holdings 1Life Inbound Sales Consultant  Durban

Purpose

  • The Sales Consultant contributes to the organisational goals by achieving sales through effective contact management whilst maintaining high quality standards and ensuring long term relationships with customers.

Requirements

  • 12 months sales experience in the insurance industry 
  • Experience in Life insurance advantageous 
  • Matric / Grade 12/ SAQA Accredited Equivalent
  • Tertiary Qualification SAQA Accredited Equivalent
  • Financial Sector Conduct Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory Examinations / Class of Business Certification and / or CPD according to your DOFA.

Responsibilities

  •     
  • Effectively manage contacts from start to finish with customers, regardless of the data distribution channel. 
  • Contribute to the achievement of organisational objectives through understanding and delivering the required individual targets (e.g. achieving talk time targets, sales targets etc.). 
  • Deliver efficient customer service levels through effective call management. 
  • Achieve operational requirements and service delivery through effective time and attendance management. 
  • Connect, develop rapport, form relationships and ensure positive customer experiences at all times. 
  • Understand the customers’ unique profile, identifying a relevant course of action based on customer needs and undertake an appropriate course of action ensuring customer satisfaction. 
  • Responsible for individual actions and the delivery of high quality standards. 
  • Deliver the Telesure Service Way through personal effort and through others. 
  • Deliver on Treating Customers Fairly principles in alignment with regulatory requirements.
Lomsebenzi ufakwe ngu Siseko Gwegwe nge 30 ka June 2020