Training Officer

Servest Careers - Durban, KwaZulu-Natal



Servest Security, A Division of Servest has a  vacancy for a Training Officer Facilitator / Assessor in Gauteng(Pretoria)  reporting to the  Head Of Operational Training. Must have a minimum of 2 years experience within the Security Industry.


Duties and Responsibilities

Course Administration

  • Participate in effective planning, scheduling and implementation of the training intervention to meet the company’s needs with focus on core skills identified;
  • Liaise with the Training Administrator in compiling training material, documentation and evaluation feedback reports;
  • Manage an effective Training Administrative system
  • Ensure training rooms and training equipment are well maintained and training material is printed and readily available for training sessions;
  • Ensure that the training sites operate safely in accordance with the applicable statutory instruments and acts;
  • Comply fully with the requirements of the Company Health and Safety Program as well as the relevant Health and Safety Legislation and accompanying regulations- and enforce the Program amongst Learners;
  • Submit weekly training reports


  • Conduct and facilitate various training interventions;
  • Provide on the job and off the job coaching to employees in order to improve business performance;
  • Evaluate effectiveness of training and make the necessary changes in training material and/or training delivery methods;
  • Plan and prepare for a learning event;
  • Support learners before, during and after the presentation of a learning programme.
  • Evaluate quality of the training process;
  • Evaluate the quality of policies and procedures;
  • Complete course related administration,
  • Providing the learner with information on the learning programme;
  • Advising the learner on technical issues in relation to the learning programme;
  • Preparing the learner for assessment and conduct formative assessment;
  • Evaluate evidence that is submitted by learner;
  • Provide feedback to the learner on his/her performance;
  • Keep of prescribed records i.e. daily attendance register etc.;
  • Ensure that housekeeping in the training area is to high standard of lay-out, storage, neatness and cleanliness, i.e.: a place for everything and everything in its place;
  • Liaise with management around learner’s performance.




  • Brief and advise learners on assessment process;
  • Orientate learners on unit standard requirements;
  • Plan assessment process;
  • Identify special needs of the learner;
  • Select and develop relevant assessment instruments;
  • Conduct the assessment and assess the competency of the learner against learning outcomes and provide proof of assessments;
  • Evaluate evidence that is submitted by learner;
  • Record assessment process and outcomes;
  • Provide feedback to learner and management;
  • Complete all and any relevant documentation, i.e. Assessment Report etc.;
  • Record learner achievements and provide input to administration staff.

Minimum Requirements

  • At least two year experience in Security Industry
  • Must have Grade 12 or equivalent
  • Must have a Code EC (10) valid driver’s license
  • Valid Firearm competency certificate (will be advantageous)
  • Must be Registered PSIRA Grade A
  • Registered PSIRA Grade A Instructor
  • Must be SASSETA Registered Facilitator/Assessor/Moderator in Security Qualifications
  • ServicesSETA Registered Facilitator/Assessor/Moderator in Business Administration Level 3 and Generic Management Level 3 (will be advantageous)
  • Fire Arm Accredited (CIT/Armed Response/Security) (will be advantageous)
  • Knowledge of curriculum and learning programme design
  • Knowledge of the PSIRA and SETA training regulations and requirements
  • Knowledge of Skills Development, EE, LRA and SAQA legislation
  • Knowledge of training facilitation, evaluation and moderation