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Junior Restaurant Manager

Employer: Nandos Ndawoni: Tongaat Province: KwaZulu-Natal

Unjani: Full-Time Ngowantoni: Restaurant

Nandos Junior Restaurant Manager Tongaat

Requirements

  • Matric
  • At least 2-3 years restaurant management experience
  • Experience in Microsoft office.

Skills & Competencies

  • Attention to detail and accuracy
  • Ability to manage a group of people
  • Excellent communication skills
  • Excellent knowledge of restaurant operations
  • Preferred: Applicants who have more than 3 years restaurant management experience
  • Preferred: Applicants who are in possession of a valid driver’s license and their own vehicle.

Responsibilities

Financial Management:

  • To ensure correct and effective financial administration according to Nando’s policies & procedures on a daily basis.
  • To assist in controlling expenditure and in achieving expected gross profit margins (stock control, waste management, pilferage, etc)
  • To assist in taking corrective actions necessary to improve business performance indicators (Sales: Year on Year & Actual vs. Budget; Gross Profit; Ticket Average;
  • Customer Count; Menu mix; Day parts; Complaints; Labour Turnover; Payroll vs. Turnover) on a daily basis.
  • To monitor performance against set daily targets (Turnover, Ticket Average; Customer Count).

Operational Management:

  • To ensure efficient stock control management for the restaurant on a daily basis.
  • To perform daily compliance checks with regards to Health &; Safety, Repairs & Maintenance, Cleaning & Hygiene, and escalate any problems to the Restaurant Manager.
  • To assist in developing the corrective action plan and facilitating actions necessary to improve internal and external audit results.
  • To communicate and ensure compliance to the Nando’s operational standards and operating requirements.

People Management:

  • To assist in developing and monitoring rostering on a weekly basis to ensure sufficient people capacity to meet the business requirements.
  • To ensure adherence to opening and closing procedures.
  • To assist with recruitment, induction and training of all new staff according to Nando’s policies and procedures to proactively meet the needs of the business.
  • To complete and check the attendance register.
  • To assist the Restaurant Manager in ensuring adherence to the disciplinary code.
  • To escalate poor performance where necessary and provide continuous feedback to staff and Restaurant Manager.
  • To assist in ensuring that all staff are signed-off on the relevant training material and procedures on an on-going basis.

Marketing Management:

  • To assist with communication and execution of all national, regional and local marketing campaigns and initiatives.
  • To respond to customer complaints in accordance with the Nando’s policies and procedures.
  • To assist in developing the corrective action plan and facilitating actions necessary to improve results of the mystery shopper report.
  • To assist with the execution of the local marketing plan to promote sales and increase customer base.
  • To fulfil the responsibilities of the Restaurant Manager in his/her absence.
Lomsebenzi ufakwe ngu Siseko Gwegwe nge 18 ka May 2020