Lo msebenzi uphelelwe. Closing date yawo ibi nge 13 ka December 2021.

Client Service Officers X3 Posts

Department of Employment and Labour - Various Areas, KwaZulu-Natal

Full-Time | Government

Closing date yi 13 ka December 2021

Department of Employment and Labour Client Service Officers X3 Posts Various Areas


  • It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post with a candidate whose transfer / promotion / appointment will promote representivity in line with the numeric targets as contained in our Employment Equity plan.


  1. Prospecton Labour Centre: KZN
  2. KZN-Newcastle
  3. Randburg Labour Centre


  • Matriculation/ Grade Twelve (12).

Skills & Competencies

  • All Labour Legislations and Regulations
  • Private Employment Agency regulations and related ILO conventions
  • Public Service Regulations
  • Knowledge of the Departmental Policies
  • Procedures and Guidelines and Batho Pele Principles
  • Interpersonal
  • Telephone etiquette
  • Interviewing
  • Computer literacy
  • Communication
  • Ability to interpret legislation and Problem solving


  • Render services at help desk as first point of entry within the Registration Services.
  • Render Employment Services to all Clients who visit Labour Centre.
  • Resolve all complaints on all Labour Legislations received from Clients.
  • Resolve all Unemployment Insurance Benefits Applications and Employer declarations.
  • Receive application forms in terms of Compensation for Injuries and Diseases Act (COIDA) and employer registration forms for COIDA.

Additional Information

  • All attachments for on line application must including Z83 be in PDF and in one (1) file, indicate the correct job title and the reference number of the post on the subject line of your email.
  • Use the correct email address associated with the post.
  • Failure to do so, your application will be disqualified.
  • Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents.
  • Received applications using the incorrect application for employment (old Z83) will not be considered.
  • Each application for employment form must be fully completed, duly signed and initialled by the applicant.
  • Failure to sign this form may lead to disqualification of the application during the selection process.
  • A recently updated comprehensive CV as well as copies of all qualification academic transcripts including Senior Certificate, IDdocument and a Driver’s license where applicable should accompany a fully completed, initialled and signed new form Z83.
  • Applicants must submit copies of qualifications, ID document and other relevant documents as indicated.
  • Such copies need not be certified when applying for a post.
  • The communication from the HR of the Department regarding the requirements of the certified documents will be limited to shortlisted candidates.
  • Therefore, only shortlisted candidates for the post will be required to submit certified documents on or before the day of the interview following the communication from HR.
  • Non-RSA Citizens/Permanent Resident Permit Holders must attach a copy of their Permanent Residence Permits to their applications.
  • Should you be in possession of a foreign qualification, it must be accompanied by an evaluation certificate from the South African Qualification Authority (SAQA).
  • Applicants who do not comply with the above-mentioned requirements, as well as applications received late, will not be considered.
  • The Department does not accept applications via fax.
  • Failure to submit all the requested documents will result in the application not being considered.
  • Correspondence will be limited to short-listed candidates only.
  • If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.
  • Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
  • The Department reserves the right not to make any appointment(s) to the above post.

Ref No

  • Prospecton Labour Centre: KZN-Ref No: HR4/4/5/126
  • KZN-Newcastle-Ref No: HR4/4/5/124
  • Randburg Labour Centre: -Ref No: HR 4/4/4/11/07


  • R211 713 per annum


  • Mr K Naidoo Tel: (031) 913 9700
  • Mr S Pillay, Tel: (034) 321 3334
  • Ms MN Tyeelboi Tel: 011 781 8144

Application Form

Download Full Vacancy

For Attention

  1. Sub-directorate: Human Resources Operations, Provincial Office: KZN
  2. Sub-directorate: Human Resources Operations, KwaZulu-Natal
  3. Sub-directorate: Human Resources Management, Provincial Office: Gauteng

Apply nge Email

  1. Jobs-K[email protected]
  2. [email protected]
  3. [email protected]

Lo msebenzi uphelelwe. Closing date yawo ibi nge 13 ka December 2021.

Lo msebenzi ufakwe ngu Tebuho Moshoeshoe nge 28 ka November 2021