Client Liaison Officer

Closing date yi 17 ka July 2026

An opportunity exists for a Client Liaison Officer to join the team at our Bloemfontein branch.
We are seeking an individual who displays a high level of ethics and integrity while consistently aligning with the PathCare values.

Grade 12 (Matric)
Computer literacy: fully proficient on Microsoft Office, Meditech including Test Database and Account Modules advantageous
Must have customer service and administrative experience
Must have 2 years’ relevant pathology experience
Must be fluent in English with an understanding of Afrikaans

Client-focused with excellent attention to detail
Display initiative
Ability to problem-solve and multi-task
Effective communication and interpersonal skills while demonstrating the ability to listen
Ability to work under pressure, independently as well as in a team
A positive attitude & flexible work-style
A strong sense of devotion to quality
Must be prepared to work shifts, weekends & public holidays if required
Must have an acceptable track record/performance record with regard to the technical and behavioural competencies required to perform in this position

Provide a one stop service to critical supporting doctors in the hospital
Develop and maintain customer and supporter relationships
Assist with patient result queries, report processing and ward rounds to detect/identify problems related to PathCare service
Ensure customer satisfaction by achieving the necessary requirements and outputs
Assist with login requests

Applicants who meet the criteria and are interested in joining our dynamic team are required to complete the attached application form and submit this together with a CV.
Please note: by applying for this position, your application will be subject to verification checks of your driver’s licence, ID document, qualifications/proof of registration, credit and criminal checks if required.
Candidates must be willing to participate in a rigorous evaluation process.
PathCare is committed to the pursuit of excellence and diversity in achieving our equity targets and the organisation’s approved Employment Equity plan will be considered as part of the talent acquisition process.
All qualified candidates including people with disabilities are encouraged to apply.