Forensic Investigator

Nedbank - Johannesburg, Gauteng

Closing date yi 3 ka January 2020

Regrettably, this position has been removed.

Purpose

  • Our Nedbank Retail Card, Payments & Transactional Business is seeking an experienced Forensic Investigator to conduct investigations.
  • In this role you will be responsible for carrying out investigations into Card, Credit application, Merchant and Transactional Fraud.
  • The ideal candidate will investigate cases and provide recommendations to business by following forensic methodologies.
  • This role assists the bank to mitigate fraud risk whilst enforcing criminal liability and ensuring regulatory requirements are met for the benefit our business and our customers.
  • Prior investigations experience in Fraud Investigations, Money Laundering or Commercial Crime Investigations is required.

Requirements
  • Relevant 3 year qualification:
  • BCom Law or Forensic Accounting, BA in Law or Diploma in Policing
  • Certified Fraud Examiner (CFE) - preferred
  • Minimum 3 years experience in Fraud Investigations, Money Laundering or Commercial Crime Investigations.
Skills & Competencies
  • Communication
  • Continuous Learning
  • Customer Focus
  • Decision Making
  • Managing Work
  • Quality Orientation
  • Ethics and Fraud
  • Fraud investigation methodology
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Relevant regulatory, compliance and risk legislation
Responsibilities
  • Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, business strategy and CSI.
  • Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
  • Ensure work completed per plan and conduct investigations.
  • Identify gaps in processes, make recommendations to improve processes and prevent re-occurrence of claims.
  • Highlight implication of not implementing recommendations so that corrective action can be taken.
  • Prevent further potential losses by alerting other banks of possible fraudulent transactions and identifying suspicious deposits.
  • Conduct investigations and report fraudulent activities.
  • Ensure regulatory standards for record keeping are met.
  • Ensure provision for claims are made and regulatory requirements are met and report claims and corruption cases.
  • Ensure consistency of sanctions for similar transgression.
  • Report information regarding fraudulent trends to Enterprise Risk Committees (ERCOs) for implementation of preventative and corrective action.
  • Gather and analyse relevant documentation received from clients.
  • Obtain evidence and determine veracity of claims by requesting assistance from internal sources within Group Risk Services (GRS) as well as suppliers.
  • Ensure client needs and expectations are met.
  • Enable the implementation of recommendations and actions required.
  • Provide updates and feedback related to escalated queries pertaining to alleged fraudulent claims from clients by interacting with the Ombudsman Liaison electronically.
  • Improve business performance and prevent further potential losses.
  • Prevent further potential losses and alert Legal Insurance for provision in case of losses that are R1m and above.
  • Prevent and/or reduce potential losses.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise.
  • Support personal growth and effective performance.
  • Maintain knowledge management and improve team success.
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