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Office Administrator
National Bargaining Council for the Road Freight and Logistics Industry - Richards Bay, KwaZulu-Natal
Closing date yi 22 ka May 2024
Regrettably, this position has been removed.
Purpose
- Perform the full spectrum of an administrative function for a regional office and is also responsible to ensure that the resources allocated to the branch are utilised efficiently and responsibly.
Requirements
- Matric qualification with Mathematic literacy and working experience in the related environment will be advantageous.
Skills & Competencies
- An incumbent in this position will be responsible for full spectrum of an administrative function for a regional office and is also responsible to ensure that the resources allocated to the branch are utilised efficiently and responsibly
- Must be fluent and be able to communicate in both English and African Languages
- A Knowledge of the Labour Relations Act would be advantageous
- Must have Good Administrative Skills
- Computer literacy
- Mathematical literacy
- Good Communication Skills
- Must have cash handling ability and accuracy
- Ability to deal with i.e. Client Service Orientation
- Willingness to carry out Ad-hoc functions as assigned by the Agents
- Interpersonal skills
- Time management skills.
- Integrity and Honesty
- Ability to work under pressure
- Organising skills
- Self-motivated and motivator
- Assertive
- Good communication and fluent conversant in English and other African Languages
- Patience and good listener
- Reliable and willingness to learn
- Ability to set priorities.
Responsibilities
- Maintain and compile a monthly report on operational registers in terms of new registrations, petty cash management, collects, verifies, and submit cease to operate information, cases opened, walk-ins, telephone, fund administration queries, pay outs queries, customer satisfaction surveys and report on this to the Agent.
- Stakeholder relations in relation to all employer interactions related to contributions, benefit payments, detail updates and enquiries.
- Efficient Administration of the operating resources and cost-effective utilisation of all physical and operating resources allocated to the branch.
- Manage the office petty cash including monthly reconciliations and balancing.
- Rendering administrative assistance and support to agents for the full process form opening of enforcement files to arbitration and loading of details on the Case Management System
- Direct all Provident Fund related queries to the query box
- Membership verifications for wellness fund as well as attending to general health plan queries and facilitate health plan cards
- Handle all walk in and phone queries for the regional office
- Be the stand in resource for agents when they are on leave and refer complex matters to the senior agent if unsure
- Stand in for the Cleaner when not at the office
- Open and close the office on a daily basis
Additional Information
- All applications accompanied by comprehensive word format CV’s must be forwarded to the NBCRFLI Human Resources department via email address specifying the position and area which you are applying for.
- While we have tried to ensure the accuracy of the information, Salary Magazine cannot accept any responsibility or liability for any errors or omissions.
- You should always check with the Job Center or employers directly to confirm the details are still accurate before applying.
- If you need further help with this job or any other, please feel free to ask.
- Best of luck with your job application!