Designated Agent

National Bargaining Council for the Private Security Sector - Cape Town, Western Cape

Closing date yi 30 ka June 2026

Purpose

The position of a Designated Agent is required for the National Bargaining Council for the Private Security Sector (“NBCPSS”) in terms of its establishment Section 29(15)(a) of the Labour Relations Act as amended.
The Designated Agent role is responsible to promote, monitor, and enforce compliance with any Collective Agreement conduced in the Bargaining Council.

Requirements

Minimum of an appropriate Grade 12 certificate and/or equivalent.
Post Matric Qualification in Labour Relations Management, Industrial Relations, Labour Law, Human Resource Management and/or relevant.
2 – 3 years’ experience in a Labour Relations environment.
1 – 2 years’ experience in Collective Bargaining or Labour Law Enforcement an advantage.
In possession of a current valid driver’s license and own reliable vehicle.

Skills & Competencies

Conciliation, Mediation and Arbitration skills
Knowledge of Labour Legislation and Bargaining Council’s Collective Agreements
Conflict Resolution skills
Computer Literacy (MS Office – Word, Excel, Outlook & Power Point)
Above average verbal and written communication and listening skills
Ability to build strong effective relationships with all stakeholders, i.e., existing clients and potential clients as well as internal stakeholders, i.e., colleagues and management
Must have good decision making and problem-solving skills
Must have good analytical skills with attention to detail
Good organisational and planning skills
Good administration skills
Good presentation skills
Good interpersonal skills

Responsibilities

Promote, monitor, and enforce compliance with all Collective Agreements of the investigating and searching, determining jurisdiction for companies that are operating in the registered scope of the Council, registering, or opening cases where companies refuse to register.
Interpretation of all clauses of the Collective Agreements to enforce all Council Agreements and issue Compliance Orders to companies that are non-compliant.
Calculate and determine the amounts owing to Council due to non-compliance, and issue compliance orders.
Negotiating, drafting and signing of settlement agreements with employer representatives and submit such agreements to the Senior Agent for approval.
Lead enforcement cases already referred to arbitration and successfully prosecute non-compliant employers.
Conduct routine proactive and reactive inspections and issue findings report.
Discuss and explain inspection reports with stakeholders to avoid future non-compliance.
Receive complainant cases to investigate for enforcement, decide on appropriate form of investigation to be undertaken to ensure quality case investigations within the prescribed period.
Execute (Serve to companies) legal documents such as compliance orders, notice of arbitration, and awards.
Attend to enquiries and requests related to the role and purpose of the Council and other matters related to Collective Agreements and applicable legislation.
Provide training and educating (information sharing sessions) employer representatives and employees in relation to the Council and its Collective Agreements.
Promoting stakeholder relationships with both employer and employee representatives, conducting oneself in an objective and fair manner.
Planning and organising of daily, weekly, and monthly compliance and enforcement activities.
Prepare and submit weekly route plans and activity reports.
Being a Custodian of the Council’s image and reputation and conduct oneself in a professional manner.
Cost centre management and control of items related to the function.

Additional Information

To apply, follow one of the following two options: apply online or email a fully completed and signed NBCPSS Job Application Form and a comprehensive CV.
On the subject line of the email kindly write ‘Application – Designated Agent – CAPE TOWN’