Purpose

• The purpose of this position is to provide clinical technical expertise in the development and implementation of interventions and strategies at site, district and sub-district level to Improve patient HIV/TB outcomes in the various program areas.
• Provide Direct Service Delivery support to the beneficiaries and their caregivers as and when required.
• To strengthen the HIV testing services, care and support by ensuring that newly diagnosed and referred patients are linked to facilities and necessary services for care.
• To ensuring that patients are retained in care, tracking and tracing of lost to follow-up and re-engage them to care.

Requirements

• A Diploma/ Degree in Nursing (SANC Certificate & Registration)
• 3-5 years’ experience in Health programmes
• 2 years’ experience in a Technical Assistance role (Training, mentoring and quality improvement Initiatives and data quality mentor)
• NIMART certificate, PC 101 trained           
• Essential knowledge of ART adherence and counselling (Advanced adherence counselling HIV management training certificate)
• Experience in strengthening coordination between clinical and community stakeholders, health and social service workforces
• Experience working in PEPFAR programs advantageous
• Experience working in Mpumalanga Province required
• Fluency in English and proficiency in local language in Mpumalanga (e.g. siSwati, isiZulu, isiNdebele, Northern Sotho, Xitsonga) highly advantageous.

Skills & Competencies

• Excellent attention to detail and deadlines (Report writing)
• Strong interpersonal skills and ability to build relationships with stakeholders and clients
• Good problem-solving abilities and ability to work independently and prioritize competing demands
• Excellent written and verbal communication skills
• Passion for working with communities
• Commitment to uphold the Patients’ Right Charter and promote the principles of the Batho -Pele
• Good listening skills and empathy towards to others
• Ability to facilitate partners and stakeholders meetings
• Strong interpersonal skills and good team player
• Responsible and mature in dealing with sensitive psychosocial issues
• High level of integrity.

Responsibilities

Linkages and Community Engagement

• Ensure that patients diagnosed within the community are linked to care and commenced on ART as applicable
• Ensure that clients who have been referred to other services are linked with these services
• Follow up with facility staff to ascertain if client has been received at the facility
• For clients who have not been received at the facility: 1. Follow up with the client telephonically and arrange for them to come in to the facility. 2. For clients who still do not present to the facility (post-telephonic communication)-handover client details back to Family Mentor
• Conduct community profiling and map referral systems of individuals between health facilities, communities, and social service providers
• Work with operational managers in health facilities and social service providers to ensure that the services provided meet the demand created
• Strengthen linkages between the community and the facility and improve linkage to the care system with a stronger focus on case finding and client indexing
• Assist facilities and social service providers to develop systems to enhance the linkage into care of clients referred from community
• Facilitate the tracing of defaulters in conjunction with Community Health Workers at testing events
• Engage communities to improve the quality of care, retention in care and adherence to treatment

Monitoring and Evaluation

• Ensure receipt of all reporting forms from site staff
• Ensure complete and accurate data entry and follow-up on missing forms or information
• Maintain filing system to ensure secure and organised storage of site reporting forms and other M&E documents
• Maintain accurate data and compile reports for project staff and stakeholders
• Complete M&E tools as required
• Assist in running of data reports to make decisions
• Records relating to daily work performance e.g. number patients successfully referred, number of beneficiaries received a direct service,  feeding of Linkage  tracking tool
• Update progress reports on tracing of patients

Prevention

• Support and work with district Coordinators conduct Community Dialogues
• Ensure and Support that each district maintain accurate and complete standardized data collection and reporting tools for all national required Condoms Distribution indicators.
• Support and strengthen districts to have reliable stock out supply of Condoms then provide onsite training to family mentors
• Support and strengthen community demand creation, Outreach, health promotion and campaigns etc. plans and implementation to ensure correct data collection and reporting.

General departmental support 

• Compile and submit monthly reports
• Attend relevant training and updates.
• Collaborate with any research activities as necessary
• Participate in all relevant meetings e.g. facility staff meetings, sub-district meetings, district meetings, provincial meetings for department of health, department of social development and department of education
• Other duties as assigned by line manager.