Xa ufuna ukwenzelwa i cover letter okanye motivational letter. Uyifumana ngoku!
Receptionist / Switchboard Operator Facilities, Administration and Security Business Unit
Financial Sector Conduct Authority - Ashlea Gardens, Pretoria, Gauteng
Closing date yi 1 ka November 2024
Regrettably, this position has been removed.
Purpose
- To act as a front-line person and render professional administrative support to the Financial Sector Conduct Authority’s reception area.
- The person appointed will report to the Manager: Facilities.
Requirements
- Matric Certificate (Grade 12)
- 1-year Higher Certificate in Office Administration (or equivalent certificate) NQF 5
- At least minimum 3 years’ experience as a Receptionist or Administrative Assistant or Call Centre Operator or Contact Centre Operator.
Skills & Competencies
- Computer literacy;
- Customer service skills;
- Problem solving skills;
- Excellent communication skills and proficiency in English;
- Be highly reliable and a trustworthy person who respects confidentiality;
Have good human relations skills; and - Telephone etiquette skills.
Responsibilities
- Customer centricity (customer service for good customer experience);
- Receive visitors and contractors, and register them on the electronic visitor management system;
- Communicate to staff and visitors professionally and effectively;
- Operate the switchboard professionally by directing all phone calls correctly;
- Record and distribute messages electronically via email, and telephonically (MS Teams);
- Capture incoming and outgoing mail, and parcels on the electronic mail tracking system;
- Ensure general tidiness and cleanliness at the reception area;
- Check and monitor the switchboard telephone system;
- Adhere to departmental service delivery standards.
Additional Information
- Persons with disabilities are encouraged to apply.
- Please note that correspondence and communication will only be conducted with short listed candidates and that the FSCA reserves the right not to appoint if a suitable candidate is not identified.
- While we have tried to ensure the accuracy of the information, Salary Magazine cannot accept any responsibility or liability for any errors or omissions.
- You should always check with the Job Center or employers directly to confirm the details are still accurate before applying.
- If you need further help with this job or any other, please feel free to ask.
- Best of luck with your job application!
Ref No
- FSCA: 093
Remuneration
- Market Related