Purpose

• To provide technical support and services to the Equipment services division and other related stakeholders through the installation, maintenance and repair of fountain & coffee equipment in order to meet all quality standards and to achieve customer service excellence.

Requirements

• Matric or N3 (Refrigeration/electrical).
• Registered Trade Test - Refrigeration.
• Minimum requirement: 2 years’ experience in refrigeration/vending/fountain in the field (maintenance and repairs of commercial fridges).
• Valid Code 08 driver's licence (must currently be driving).
• Code 10 will be an added advantage.

Skills & Competencies

• Mechanical Aptitude: The ability or level of understanding an individual holds when working or using mechanical machinery.
• Teamwork: The ability to work well in teams comprising members of one’s own work unit or discipline. Including being flexible and can work with a wide variety of different people on different tasks.
• Customer orientation: Be dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Problem Solving: Use rigorous logic and methods to solve problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
• Good Communication: The ability to express oneself clearly in conversations and interactions with others and tailors the content of speech to the level and experience of the audience.
• Planning: The ability to apply planning skills in order to, schedule activities and prioritise resources in the achievement of an objective.
• Quality: Ability to differentiate between good standards and exceptional standards and maintaining a good levels of work outputs.

Responsibilities

Equipment installation and maintenance 

• Installation and removal of fountain and hot beverage equipment.
• Servicing of fountain and hot beverage machines.
• Repaired and maintained equipment.
• Solved situational problems.
• Customer satisfaction.
• Maintained safety, health and environmental standards.
• Managed own development and performance.
• Tested equipment before final assembly.
• Complete work in line with the requirements of SHEQ systems

Daily activities 

• Customer satisfaction with regards to installations, preventive maintenance & repairs.
• Managing of equipment spare parts and apply solid hand-eye coordination.
• Application of advanced assembling skills.
• Use conceptual skills.
• Understanding of HACCP & Food safety.
• Maintained safety, health and environmental standards.
• Calibration of equipment to meet quality requirements.
• Complete work in line with the requirements of SHEQ systems.
• Maintain an internal locus of control and manage own development and performance.

Additional Information

• At Coca-Cola Beverages Africa we are proud to celebrate diversity and we strive to achieve an equal opportunity workplace by being cognisant of affirmative action requirements.
• It is our policy to be mindful and compliant with all our regional requirements and national laws for those regions.
• Employment at Coca-Cola Beverages Africa is based solely on an individual’s merit and qualifications directly related to their field of competence.
• We do not discriminate against an employee or potential employees because race, colour, religion, sex, national origin, sexual orientation, age, marital status, disability and gender identity.
• At the heart of our recruitment processes is the need to create a value driven experience for all applicants.
• To all recruitment agencies: Coca-Cola Beverages Africa does not accept agency resumes for roles that we post and make available.
• Please do not forward any resumes to any Coca-Cola Beverages Africa employees and Talent Teams as we are not responsible for any fees related to unsolicited resumes.

Ref No

• CCB260609-17