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Senior Service Administrator
Barloworld Equipment - Bellville, Cape Town, Western Cape
Closing date ayichazwanga
Regrettably, this position has been removed.
Requirements
- Grade 12
- Two years relevant administration experience
Skills & Competencies
- An understanding of relevant CS processes
- Effective communication
- Effective self-management and performance ownership
Responsibilities
- Perform related administrative tasks to end-to-end processes including record keeping, filing, data capturing in ERP system (e.g. SAP/CRM) and report writing.
- Open work orders and order parts.
- Close work order on job completion.
- Invoice external customers and process invoices to debtors.
- Create and accept quotes.
- Check credit limits and equipment history.
- Effectively manage work in progress.
- Capture, process and analyse job costing elements (Labour, travel, expenses, bought outs, SIMS, hours)
- Accurately capture relevant data from external and internal customers.
- Generate purchase orders for internal and external suppliers.
- Accurately capture labour hours worked by the service employees.
- Follow up with external and internal customers and suppliers to ensure complete information and data capture.
- Resolve internal and external customer as well as supplier queries.
- Accurately control relative end-to-end processes.
- Maintain relevant administrative environment.
- Accurately invoice customers for work completed.
Additional Information
- While we have tried to ensure the accuracy of the information, Salary Magazine cannot accept any responsibility or liability for any errors or omissions.
- You should always check with the Job Center or employers directly to confirm the details are still accurate before applying.
- If you need further help with this job or any other, please feel free to ask.
- Best of luck with your job application!